"Alumni Engagement Coordinator"

Job Summary

Reporting to the Director of Alumni Engagement, the Alumni Engagement Coordinator leads the development and execution of a comprehensive alumni communications strategy in partnership with key stakeholders to ensure consistent, thoughtful messaging aligned with departmental goals. Responsibilities include creating integrated communication plans for events, programs, and volunteer opportunities, and managing digital communications such as email campaigns, website content, and e-newsletters. The position designs and produces marketing materials using design tools like Canva and Adobe, and manages social media platforms (Facebook, Instagram, LinkedIn) to engage alumni, tracking metrics to measure success. It also utilizes a CRM system to manage constituent data, generate reports, and support targeted outreach efforts. Some travel is required to support program needs.

Responsibilities

The responsibilities include, but are not limited to:

Alumni Communications Strategy & Execution

Responsible for collaborating with PAE, Director of Communications for PAE, and Communications & Marketing colleagues to create an annual strategy for alumni communications that is consistent and thoughtful. Develop integrated communications plans for events and programmatic activity to align with the overall divisional calendar and strategy. Executes a comprehensive array of communications related to programming, volunteer opportunities, and alumni benefits and connects with imbedded communication representatives to collaborate.

Integrated Digital Communications Development

Develop, implement, and maintain a dynamic, clearly defined digital communications strategy aligned with other University departments, including but not limited to email communication, website content creation and management, and e-newsletters

Design and Development

Proactively collaborate, brainstorm, and strategize with multiple teams/clients to create and design a wide range of marketing and communications materials, including but not limited to invitations, online form development, signage, and direct mail. Experience working with design platforms (Canva, Adobe InDesign, Photoshop, Illustrator, etc.)

Social Media Engagement

Content creator for all social media platforms used to engage alumni including Facebook, Instagram, and LinkedIn. Manage and enhance the platforms to engage with alumni. Create and embed metrics annually to measure the success of each platform.

Data Management

Utilizes a CRM system to track and manage constituent data, generate reports, and create targeted lists or queries. Also leverages the CRM for email outreach and ongoing communication with constituents.

Program Development and Brand Promotion

Manage the Alumni Owned Business program, highlighting and sharing businesses and recruiting new businesses and Alumni Bookshelf. Spearheads all promotional items for Alumni Engagement by designing and purchasing items through approved vendors in collaboration with communications and marketing. Some travel required.

Other Duties

Perform all other related duties/tasks as assigned.

Required Qualifications

Bachelor's degree from an accredited institution in business, communication, professional writing, journalism, marketing or a related field with a minimum of one year of demonstrated experience in professional writing, communication, digital media, or related professional experience.

Preferred Qualifications

Preferred Educational Qualifications
Master's Degree.
Three to five years' related experience.
Graphic design software knowledge is a plus (Indesign).
Prior experience in private college/university advancement and/or alumni relations.
Experience in fundraising or fundraising support (preferably higher education fundraising).
Knowledge of software used for fundraising/alumni data and an understanding of information management in a database structure (especially Raiser's Edge).

Preferred Experience
Prior experience in private college/university advancement and/or alumni relations.
Experience in fundraising or fundraising support (preferably higher education fundraising).
Knowledge of software used for fundraising/alumni data and an understanding of information management in a database structure (especially Raiser's Edge).

Knowledge, Skills, & Abilities

Ability to work independently to solve problems, handle confidential information, and navigate sensitive situations.

Requires adaptability, good judgment and initiative.

Excellent oral, written, and grammatical communication skills.

Highly developed computer skills to include Word, Excel, PowerPoint and constituent related software.

Ability to multi-task, think creatively and handle a heavy workload.

Excellent interpersonal, organizational skills, attention to detail, analytical abilities.

A high energy level, integrity and sincerity.

Strong organizational and time management skills.

Ability to work occasional evenings and weekends for events.

Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B10

Salary Range: $52,500/annually - $61,855.04/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 11/13/25 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=292372&PostingSeq=1