"Annual Giving Office Manager"

Job Description

Annual Giving Office Manager
University of Puget Sound
Job ID: 8522
Location:
Full/Part Time: Full Time
Regular/Temporary: Regular

Staff Posting Details

Appointment: Regular, full-time (1.0 FTE) position.

Work Location:
This position is based in Tacoma, WA, and is hybrid eligible (minimum of 3 days on-site) after a successful evaluation period.

Please note that we generally do not sponsor applicants for work visas for staff positions. Therefore, we generally require applicants for staff positions to be currently authorized to work in the United States on a full-time basis.

Position Summary:

The annual giving office manager manages the operations and administrative support functions of the Office of Annual Giving. This position manages a wide range of complex administrative tasks including the production of all solicitation and stewardship efforts, data reporting and integrity, budget oversight, office policy and procedures, and the systems that support constituent engagement and giving. The annual giving office manager reports to the director and works closely with all members of the Office of Annual Giving and supervises the student staff

Essential Job Functions and Responsibilities:

• Manage and run key constituent engagement and fundraising systems for solicitation, stewardship, volunteer recruitment and management
• Manage the production of all solicitation, stewardship, and reminder materials (direct mail, email, Student Philanthropy Center, acknowledgements, etc.)
• Support Logger Day Challenge efforts, reporting, and follow-up
• Manage the office's reporting efforts, tracking real-time progress toward individual and team goals (including: daily, weekly, monthly, and quarterly reporting)
• Coordinate with Annual Giving colleagues to assess existing data and reporting needs while serving as the department's primary contact with University Relations Prospect Information Management (PIM) database team and proactively manage all testing and sign-off procedures needed to meet established deadlines
• Support department outreach to volunteers and prospects for purposes of recruitment, cultivation, solicitation, and stewardship
• Manage daily office functions and the routine frontline contact with internal and external constituents via the main office phone and email accounts
• Work with the assistant director overseeing the Student Philanthropy Center and volunteer program to support aspects of the programs related to tracking, database use, and external communications
• Manage the department's budgets, track and pay invoices, and prepare budget variance reports
• Manage complex project calendars and timelines
• Maintain department policies and procedures
• Interview, hire, train, and supervise annual giving student staff
• Edit and update office's web presence
• Perform other duties as assigned by the Director of Annual Giving

Supervisory Responsibilities

• Manage all student staff
  • Coordinate with Career and Employment Services on hiring and management
  • Provide training for processes and equipment
  • Manage student schedules and workflow to meet deadlines and help achieve departmental goals

Budget Responsibilities

• Manages departmental budgets, prepares budget variances reports, and other financial reports as needed

Qualifications:

A successful candidate should be able to:

• Display strong interpersonal and customer service skills and exceptional written and verbal communication skills
• Work with a broad range of internal and external constituents including alumni, parents, family members, faculty, staff, students, and friends of the university
• Work well independently and as a member of a team, problem solve, and maintain confidentiality
• Multi-task in a fast-moving environment while setting priorities, and adjusting as necessary, with minimal guidance in order to meet deadlines and achieve successful outcomes
• Respectfully work, communicate, and provide leadership within a diverse campus community

A successful candidate will have:

• In-depth experience with Raiser's Edge NXT or other constituent-based data system
• Highly developed computer skills including experience with Microsoft Word, Excel, Google Suite, etc.
• Demonstrated ability to work with large data sets and to analyze process and outcomes alike
• Experience working in an educational or related setting
• Experience in supervising and managing office support personnel preferred
• Excellent project management and planning skills as well as superior attention to detail
• Demonstrated ability to think creatively about new processes that support efficiency
• High school diploma or equivalent combination of experience and education

Compensation and Benefits:
It is anticipated that the successful candidate will be hired between $19.05 - $20.25 per hour. The midpoint for an experienced employee in this role is $23.80 per hour, and starting salary will be based on experience level. Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package for eligible staff employees, including:

• Medical, dental, and vision
• Life insurance and long-term disability
• Employee Assistance Program
• Retirement plan options and 403(b) contributions
• Paid vacation, sick leave, floating holiday, campus holidays and bonus holidays
• Education benefits, such as full tuition for eligible employees and their families
• Access to university facilities and entertainment (fitness center, pool, library, concerts, lectures and more!)

Please note:

• Positions that work less than .75 FTE (1,560 hours per year) do not qualify for long-term disability or education benefits.
• Positions that work less than .50 FTE (1,040 hours per year) will accrue paid sick leave but are not eligible for additional benefits.
• Temporary positions that work at least .50 FTE (1,040 hours per year) will be eligible for benefits.

This position is non-exempt from the provisions of the Fair Labor Standards Act.

For more information on Puget Sound's non-exempt staff benefits package, visit: Summary of 2025 Benefits for Staff Members in Non-Exempt Positions.pdf

For the Campus Holiday and Bonus Day Schedule, visit: https://www.pugetsound.edu/human-resources

Application Deadline:
Review of applications will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.

Required Documents:

• Resume
• Letter of Interest

Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of all required background checks.

How to Apply
For complete job description and application instructions, visit: www.pugetsound.edu/employment