Assistant/Associate Director, Regional and Volunteer Engagement

Job Description

The Associate/Assistant Director of Regional & Volunteer Engagement plays a central role in building and sustaining a vibrant, connected alumni community. This individual manages relationships with regional networks, volunteer leaders, and campus partners — serving as the primary point of contact for alumni who give their time and expertise to advance the institution's mission. A key focus of this role is cultivating volunteers who support cross-campus collaboration including the Career and Life Design Center, the Elting Entrepreneurship Center, and Admissions.

We are prepared to hire at either level depending on the experience and qualifications of the selected candidate. Responsibilities and expectations will be calibrated accordingly.

Responsibilities

1. Regional Engagement
   • Plan and execute regional and off-campus alumni events in partnership with a focus on Advancement’s strategic goals
   • Support regional networks, maintaining strong relationships with volunteer leaders in key geographies
   • Serve as primary liaison to regional volunteers for logistics, communications, and event support
2. Volunteer Management
   • Manage defined volunteer cohorts including, but not limited to, regional leaders, admissions ambassadors, career connectors, and program-specific volunteers
   • Lead and maintain the full volunteer lifecycle: recruit, train, engage, and recognize
   • Support onboarding, training, and recognition programs for all volunteer leaders
   • Develop and maintain volunteer toolkits, resources, and best practices documentation
3. Campus Partnership Program
   • Coordinate and manage alumni volunteers supporting the Career and Life Design Center, including career panels, mentorship programs, networking events, and employer engagement
   • Support the recruitment and stewardship of alumni volunteers for Elting Entrepreneurship Center initiatives
   • Lead engagement strategy and programming for the Graduates of the Last Decade (GOLD) program, fostering community and connection among recent alumni
   • Coordinate alumni participation in admissions and student-facing programs as assigned
   • Serve as the alumni relations liaison to these campus partners, ensuring alignment between volunteer efforts and institutional priorities
4. Data & Reporting
   • Track volunteer activity and off-campus engagement metrics in the CRM
   • Maintain accurate records of event outcomes, volunteer engagement, and program participation

Perform other related duties as assigned and based on departmental need.

Qualifications

Required:

• Bachelor's Degree
• 1-3 years of experience
• 5-7 years of relevant work experience or specialized training that can be used in lieu of education requirement
• Experience in alumni engagement, volunteer management, event planning, or a related field
• Demonstrated ability to build and sustain relationships with diverse stakeholders
• Strong organizational skills and attention to detail; ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Proficiency with CRM platforms and standard productivity tools
• Ability to work nights and weekends on occasion
• Relationship Management — builds trust and long-term engagement with diverse alumni volunteers
• Project Management — plans, coordinates, and delivers programs on time and within scope
• Communication — writes and speaks clearly for varied audiences
• Adaptability — thrives in a dynamic environment with shifting priorities
• Collaboration — works effectively across teams and with external partners

Preferred:

• 3-5 years of experience
• Experience working with volunteer leaders or boards in a nonprofit or higher education setting
• Familiarity with alumni engagement best practices
• Experience planning and executing in-person and virtual events
• Comfort working across functional teams and with institutional leadership