"Assistant Dean of UGE and Director of University Advising Center"

Posted: 28-Jan-26

Location: Charlotte, North Carolina

Internal Number: 66041

Position Number: 005005

Department: University College (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

Reporting to the Associate Dean for Advising & Experiential Learning, the Assistant Dean/Director provides strategic vision and operational leadership for the University College's academic advising functions. This role oversees student-centered advising practices, manages academic policy decisions (including appeals and petitions), and fosters a collaborative culture of retention and engagement. The Assistant Dean/Director serves as a primary liaison to university partners to ensure advising services are integrated with institutional goals and student success initiatives.

1. Strategic Leadership & Personnel Management | 30%

• Visionary Leadership: Align advising practices with the university's mission and strategic priorities; develop and execute a comprehensive strategic plan for the department.
• Staff Supervision: Direct recruitment, training, and performance evaluation for a team of 13 advising and administrative staff which includes five direct reports. Foster a culture of professional excellence and continuous improvement.
• Budget & Resource Management: Strategically allocate departmental resources and manage the advising office budget in coordination with University College leadership.
• Policy Oversight: Establish criteria and provide final oversight for suspension appeals, readmission applications, and academic petitions.

2. Student Success Operations & Policy | 25%

• Advising Excellence: Oversee the delivery of developmental, student-centered advising that leverages innovative strategies and technology (e.g., virtual tools, student information systems) to enhance accessibility.
• Retention Initiatives: Design and implement interventions for at-risk students, including those facing academic crises or barriers to graduation.
• Policy Advocacy: Interpret, uphold, and initiate changes to university academic policies to improve institutional efficiency and student progress.
• Direct Support: Maintain a limited student caseload and support students/families in resolving complex academic issues.
• Exploring Majors/Careers Services Integration: Collaborate strategically with the Senior Program Director of career education in the University Career Center to co-develop and operationalize integrated academic advising and career coaching models that guide exploring students and students in major transition.

3. Campus Collaboration & Outreach | 20%

• Liaison & Partnership: Foster strong partnerships with Enrollment Management, The Peer Hub, Admissions, Career Center, and other academic units to ensure a seamless student transition and integrated support.
• University Committees: Represent the department on university-wide committees related to student success, orientation, and academic standards.
• Integrated Programming: Coordinate presence at admissions events, orientation, and welcome week; collaborate on co-curricular initiatives like study abroad and experiential learning.

4. Data Analysis & Program Assessment | 15%

• Evidence-based Strategy: Transform complex institutional data (e.g., retention trends, course demand, and sequencing) into actionable insights for UGE leadership.
• Quality Assurance & Benchmarking: Lead rigorous program reviews and benchmarking against peer institutions to measure the impact of advising interventions.
• Progression Analysis: Identify and recommend solutions for barriers such as