"Assistant Director of Online and Distance Education Enrollment Management"

Job Details

Job Type Full-Time
Job Number 00836
Division Staff
Closing Date Continuous
Opening Date 12/19/2025
Academic Year Online Learning Admin (2360)
Location Bangor, ME
Department Online Learning Admin (2360)

Description

Reporting to the Associate Director of Online Distance Education Enrollment Management, the Assistant Director of Online and Distance Education Enrollment Management provides supervision, support, and assistance in a results-oriented online enrollment operation. Located on our Campus in Bangor, Maine, with hybrid and remote options available based on the employee's location. Within the Online Admissions team, this role is a point of assistance and escalation for Enrollment Counselors and is expected to demonstrate strong leadership, supervisory skills, sound decision making abilities, and dedication to the goals of the University.

This position is focused on supporting recruitment of a population of students interested in online undergraduate and graduate programs or other offerings at Husson University. Responsible for all aspects of the admissions recruitment cycle including communication with prospective students and business partners to aid in recruitment. Maintains accurate records and works proactively with team members through all stages of student recruitment from prospect identification through matriculation.

Examples of Duties

• Collaborate with the Associate Director of Online and Distance Education Enrollment Management to improve the software, systems, policies, and procedures that are utilized to achieve the recruitment targets and objectives.
• Support the Associate Director of Online and Distance Education Enrollment Management with oversight of recruitment initiatives and office operations including prospect development, enrollment marketing efforts, technology implementation, and database management.
• Evaluate, train, and supervise a team of Enrollment Counselor staff, implementing and reinforcing effective recruitment strategies and policies that meet annual university enrollment goals.
• Assist the ADODEE with recruitment planning, communications development, and outreach efforts
• Meet or exceed recruitment goals, which are set annually.
• Respond to inquiries regarding applications, admission policies and procedures, financial aid availability and program offerings at Husson University through prompt response to phone calls, text messages and email inquiries.
• Provide informational materials and admission counseling services for prospective online students.
• Become knowledgeable and articulate about Husson University online and on-campus graduate programs, market niche, strategies and procedures.
• Assist students through all aspects of the admissions process for online and on-campus graduate programs including the collection, evaluation and distribution of documents and information related to their admissions file using the University's CRM platform.
• Maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow-up, including a high call volume schedule to consistently meet performance goals that is consistent with best practices in serving online and post-traditional students.
• Participate in recruitment events and travel, representing the university at graduate and career fairs and conducting on-site presentations for prospective students and/or advisors, as requested.
• Conduct virtual and in-person informational campus visits for prospective students and their guests, as well as representing the University at events and other functions as requested.
• Create and maintain student files using the University's CRM: SLATE.
• Review applicant files and make admission and merit scholarship decisions; academically advise, monitor compliance of application, and enroll first-time students.
• Ability to work evenings and weekends.
• Other duties as assigned.

Typical Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

EDUCATION and/or EXPERIENCE

• Bachelor's Degree required, Master's Degree preferred, with an appreciation for professional and online education experience.
• 2-4 years' experience in higher education admissions and/or recruitment or related higher education experience. Experience working with online programs preferred.
• Previous supervisory experience preferred
• Previous exposure to financial aid policy, regulation and funding sources including federal, state, and private sources preferred.
• Previous experience with transfer and non-traditional undergraduate student populations.
• Demonstrates the highest professional demeanor and ethical behavior while representing the institution.
• The ability to articulate the value and benefits of a Husson education to a variety of audiences is essential.
• Admission staff members are expected to remain current in external market conditions and identify best admission practices.
• Ability to work independently as well as establish and maintain collegial relations with other University staff, faculty and students
• Ability to work collaboratively as a member of a close and integrated team of admission professionals.
• Excellent written and oral communication skills
• A collaborative and transparent approach to problem-solving.

Supplemental Information

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee will regularly speak with prospective students and enrolling students via phone and web conference.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The noise level in the work environment can become loud at times depending upon the volume of calls.

SAFETY STANDARD:
Each employee shall use care in the performance of his/her duties and act in a manner that will assure maximum safety to themselves, fellow employees, and the public. All unsafe conditions, accidents and injuries shall be reported immediately to the supervisor.

*This job description should not be construed to imply that these requirements are the exclusive standards of the position. Tasks may be added, deleted or altered as organizational needs evolve, and employee may be required to follow any other instruction, and to perform any other related duties, that may be required by their supervisor.

Benefits We offer a comprehensive benefits package. Visit our website at Husson University for a complete list of benefits.

Address 1 College Circle Bangor, Maine, 04401 Bangor, ME, 04401

Website http://www.husson.edu