Assistant Manager, Custodial (Administrator I), Facilities Planning & Management

California State University, San Bernardino

Job no: 548571

Work type: Management (MPP)

Location: Southern California|San Bernardino - San Bernardino Campus

Categories: Bargaining Unit|MPP, Appointment Type|At-Will, Job Search Category/Discipline|Custodial/Facilities, Time Basis|Full Time, Workplace Type (Exclude Inst Fac)|On-site (work in-person at business location)

Under the general supervision of the Custodial Manager, the Assistant Custodial Manager provides support to ensure effective management of the custodial operations for the San Bernardino Campus and the Palm Desert Campus.

Job Summary:

Under the general supervision of the Custodial Manager, the Assistant Custodial Manager provides support to ensure effective management of the custodial operations for the San Bernardino Campus and the Palm Desert Campus.

Duties and responsibilities

Functional Oversight and Operations:

Oversees the effective management and daily operations of assigned custodial staff including Leads (8) and Custodians (50). Supervises, coordinates, assigns, and directs custodial activities. Helps define priorities of work and communicates this information to all staff involved. Monitors work progress and completion utilizing a computerized maintenance management system. Manages custodial projects and cleaning for new construction. Assists in the formulation, development, interpretation, implementation, and development of policies, procedures, standards, and programs related to Custodial Services.

Leadership and Management:

Works to ensure that the Custodial Services team is implementing best management practices on campus. Sets cleaning and sanitation expectations for campus buildings. Supports and moves new initiatives forward. Identifies current and future challenges and proposes solutions. Facilitates an environment that motivates, empowers, and inspires commitment from employees. Demonstrates commitment to creating and sustaining a diverse and inclusive workforce. Works with a spirit of collaboration, inclusion, respect, and collegiality. Creates a team environment where employees are recognized individually and as a team for their accomplishments, and success. Builds competence in others through effective coaching, performance management, and mentoring. Provides outstanding customer service to campus partners. Understands the importance of the built environment in student success.

Quality Control Responsibilities:

Responsible for the Custodial quality control program and meets with the campus community including faculty, staff, and students to address service-related concerns. Conducts and documents inspections of custodial work assignments and projects. Maintains equipment inventory to ensure staff have effective equipment to complete assigned tasks, repairs or replaces equipment as required.

University and Community Partnerships:

As a member of the University community, ensures a community-focused approach to custodial management. Identifies and anticipates campus community needs. Builds effective relationships both internally and externally. Initiates and develops strong working relationships with the community. Works with outside groups to bring recognition to the campus for our efforts in custodial care and sustainability.

Minimum Qualifications (required education and experience):

Supervisory or Management experience

Three (3) years of related experience in custodial operations.

Experience working in a unionized environment.

Required Qualifications:

Equivalent to a high school diploma.

Applicants must possess strong communication skills.

Applicants must have a working knowledge of office software such as MS Word and Excel and should be familiar with custodial cleaning management software along with a thorough knowledge of the principles of supervision and organization.

Applicants must have a thorough knowledge of materials, methods, and equipment used in custodial work.

A working knowledge of the principles and methods of material control and equipment use and maintenance is required along with familiarity with OSHA safety requirements as they pertain to the custodial operation.

Applicants must be well versed in all facets of cleaning, as well as the ability to manage a diverse environment with a focus on client and customer services.

The ability to train subordinates and conduct an in-house training program is required.

Applicants must have the ability to recognize problems and effect solutions; coordinate custodial activities within an academic environment, and knowledge of APPA or ISSA cleaning standards.

Incumbent must be willing to respond to campus emergencies during off-hours as necessary.

Ability to read and write at a level appropriate to the duties of the position.

Follow verbal and written instructions to ensure safety.

Perform regular strenuous manual labor.

Safely move heavy items in excess of 50 pounds.

Preferred Qualifications:

Bachelor's degree in a relevant field or a combination of education and experience, which includes coursework in facilities management, construction technology, building repair and maintenance, business administration, or related field.

Special Conditions:

Safely move heavy items in excess of 50 pounds.

Required to perform 24/7 on-call duties, including responding to emergencies, after-hours requests, and urgent operational needs as necessary.

Compensation and Benefits:

Anticipated Hiring Range: $4,135 - $8,048 per month.

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/At-Will Employment

First considerations will be given to candidates who apply by Monday, June 2, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

Working Hours: Mon - Fri 9:00 am - 6:00 pm

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.