"Assistant/Senior Assistant Director"

Job Description Summary

The Assistant/Sr. Assistant Director of Undergraduate Admission is an experienced and highly motivated member of a dynamic team in a complex university environment. This role is crucial in supporting Miami University's commitment to recruiting, admitting, enrolling, and supporting the retention and graduation of undergraduate students from Ohio, across the US, and around the globe.

Miami University upholds relentlessly high standards in all areas, and our Admission team is no exception. We are seeking an individual who is passionate about student success, driven by data-informed strategies, and committed to fostering a collaborative and innovative environment.

The Assistant/Sr. Assistant Director of Undergraduate Admission will assist with the development and implementation of undergraduate student recruitment and yield plans that are consistent with Miami University's mission and goals. In addition, all positions are responsible for understanding and upholding Miami’s Code of Love and Honor in the way we serve our students and partners in their success. This position will be responsible for a geographic recruitment territory, as assigned.

This position is approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Job Description

Strategic Recruitment & Outreach:

Develop and implement a data-driven recruitment plan for undergraduate students in your recruitment territory, including attending college fairs, high school visits, and other outreach events, for approximately 8-12 weeks of recruitment travel. Utilize admission data to inform strategies, identify trends, and contribute to reports on Undergraduate enrollment metrics. Actively participate in efforts to continuously improve admission processes and practices, embracing calculated risk-taking and adaptive innovation to achieve enrollment goals. (30%)

Student-Centered Support:

Provide exceptional customer service and personalized guidance to prospective Undergraduate students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency. Communicate to constituents within territory, provide presentations, and routinely fulfill counselor-on-duty responsibilities. Build and maintain relationships with community college faculty and staff within assigned territory. (20%)

Knowledge of University & Brand Representation:

Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers (10%)

Application Review & Decision-Making:

Conduct contextual and holistic review of undergraduate applications, making admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines. (10%)

Projects & Programming:

Organize, coordinate, and manage the execution of dynamic and inclusive programming and events for prospective undergraduate students, both on and off campus. (10%)

Collaboration & Leadership:

Collaborate effectively with academic departments, student services, and other campus partners to ensure a seamless and supportive undergraduate student experience. Approach interactions with a spirit of service, humility, and gratitude. Contribute to a collaborative team environment, sharing diverse perspectives, fostering deep partnerships, and supporting the development of colleagues. May assist with the training and mentorship of student workers or entry-level staff within the undergraduate admission team. (10%)

Communication & Marketing:

Contribute to the creation and dissemination of comprehensive and industry-leading communications for undergraduate students, ensuring clarity and accuracy. (5%)

Other duties as assigned. (5%)

Minimum Qualifications:

Assistant Director: Bachelor’s Degree (must be obtained by start date) with a minimum of two years of experience or Master’s Degree.

Senior Assistant Director: Bachelor’s Degree (must be obtained by start date) with a minimum of three years of experience in progressively responsible positions or a Master’s Degree and a minimum of one year of experience.

Experience may be obtained while obtaining degree and will be counted at half-time. Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs. of recruiting materials, and possess a valid driver’s license

Required Knowledge, Skills and Abilities

• Proven ability to meet the demands of various stakeholders.
• Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail.
• Knowledge of and experience with computer systems and various software applications, including Microsoft Word, Excel, and PowerPoint
• Candidate must be sensitive to the high visibility of their role and practice tactful, thoughtful communication with all constituencies. Demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with a wide range of constituencies.

Preferred Qualifications

• Master’s Degree
• Possession of a bachelor’s or master’s degree in a program in business.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in Microsoft Office (Excel, PowerPoint, etc.) and experience working with CRM systems (e.g., Slate, Navigate).
• Familiarity with enrollment strategies, event planning, and student engagement best practices.
• Ability to analyze real-time data and identify trends to optimize recruitment strategies.

Required Application Documents

resume and cover letter