Assoc Dir Systems & Ops

POSITION TITLE:

Assoc Dir Systems & Ops

COMPENSATION RANGE:

78,000.00 - 86,000.00 USD per year

EMPLOYMENT CLASSIFICATION:

Professional Administrative

DEPARTMENT:

Admissions Office

TARGET HIRE DATE:

4/27/2026

Position Summary:

The University of Northern Colorado (UNC) Office of Admission seeks an inclusive and enthusiastic professional colleague to join our team. Reporting to the Director of Admissions, the Associate Director of Systems & Operations (ADSO) is tasked with management of the Slate CRM and all organizational processes and workflows to create the best possible user experience for prospective students and internal stakeholders alike. As the technical and operational leader, the ADSO is a designated Slate Captain and a key member of the admissions leadership team.

Job Duties:

CRM Software Systems Management (Essential 45%):

• Provide supervision and leadership to the Admissions CRM Program Manager consistently delegating to them meaningful work in support of fulfilling all CRM responsibilities.
• Technical lead and primary Slate Captain responsible for management of several Admissions Slate CRM database tools including applications, auditing, configurations, import and data processing, payments, records and datasets.

Admissions Operations (Essential 40%):

• Provide supervision and leadership to the operations team including an Assistant Director of Undergraduate Operations, Undergraduate Processing Manager and (3) Undergraduate Processing Specialists.

Other Responsibilities (Essential 15%):

• Maintain membership in professional associations and listservs and proactively seek professional development opportunities to grow and advance industry/community support resources.

Minimum Qualifications:

• Required bachelor's degree from a regionally accredited institution; Master's degree preferred
• Demonstrated commitment to DEI efforts and commitment to removing systemic barriers to promote an inclusive recruitment experience