Associate Director - Graduate Financial Aid

Associate Director - Graduate Financial Aid

Lubbock
44710BR
Student Financial Aid

Position Description

Performs administrative duties in the management and coordination of a large specialized project and program. Under general supervision, performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional or professional staff members.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Major/Essential Functions

• Provides strategic leadership for graduate and professional financial aid operations by setting vision and direction; advising university leadership on complex financial aid and compliance matters; and building strong, collaborative partnerships across graduate schools.
• Oversees financial aid operations for complex graduate and professional program structures, leading process improvements to expand efficiency and service quality; partnering with IT to optimize systems and automation; ensure accurate aid processing and communicating updates to staff; and advancing modern communication tools, workflows, and student service delivery.
• Supports the AVP of Financial Aid and Scholarships in developing and documenting policies and procedures; evaluates and enhances business processes to improve proficiency and effectiveness; contributes to the continuous improvement of office operations; and collaborates with academic departments, the registrar, and student services to streamline support systems, and promote student success.
• Develops a comprehensive financial aid strategy that supports meeting enrollment goals by leveraging financial aid and scholarship funds to meet recruitment and retention goals, ensuring financial aid packaging policies support enrollment initiatives. Provide oversight to ensure that all funds are awarded timely, efficiently, and in compliance with federal and state regulations.
• Formulates data-informed strategic financial aid decisions utilizing robust reporting and analysis tools, identifying and defining historical University enrollment patterns while forecasting trends in new-student markets, regularly reassessing the effectiveness of recruitment activities and scholarship programs, and making appropriate adjustments to continuously refine goals and strategies to reflect a proactive response to market trends and institutional needs.
• Serves as a subject matter expert and liaison between the Graduate School and the Office of Financial Aid and Scholarships and advises the Graduate School on regulatory impacts to enrollment and funding strategies to increase the competitiveness of the graduate programs.
• Coordinates a comprehensive communication plan with key stakeholders within the Graduate School and departments to provide continuous status reports of funding levels by meeting regularly with deans and departments to analyze and reconcile fund balances to ensure strategic expenditures throughout the award cycle.
• Collaborates with enrollment management, marketing, and departments to lead targeted recruitment and enrollment initiatives to raise awareness of financial aid and scholarship opportunities for graduate and professional students.

Required Qualifications

Bachelor's degree in the area of specialization or closely related field. Four years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications

• Experience working with graduate/professional students
• Proficient in Banner student information system
• Proficient with Microsoft Office Suite
• Ability to perform need analyses and interpret financial reports
• Masters Degree
• Demonstrated supervisory and leadership experience
• Capable of working independently and making data-driven decisions
• Experience in strategic enrollment management planning and implementing change management
• Experience in a selective, complex, institution of higher education
• Experience in explaining, processing, and reviewing federal financial aid regulations

Pay Range

$59,000 - $77,100 - $94,900

To apply, visit workattexastech.com

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.