Scholarship Administration Coordinator

Essential Duties and Responsibilities:

• Serve as the primary contact for scholarship administrators and other departmental representatives seeking training, technical assistance, and resources that support scholarship administration.
• Understand and have the ability to clearly explain how scholarship donor agreements and funds are established, how to calculate scholarship fund balances, and what the functions are within the scholarship application, review and award cycles.
• Demonstrate advanced knowledge, experience, and the ability to quickly learn content management systems designed for scholarship and fund management.
• Develop and maintain positive working relationships with scholarship administrators and other departmental personnel responsible for managing scholarship funds, reviewing applications, and awarding scholarships.
• Provide initial and ongoing training and support to university personnel responsible for scholarship fund administration and use of the scholarship management system.
• Develop training content and resource materials for users, and lead implementation of the annual Scholarship Administration Training Session.
• Present to large and small audiences that attend general information and training sessions, or other public events related to scholarship administration.
• Develop and maintain scholarship management user guides that provide policy and system guidance for administrators, reviewers, and students.
• Respond to requests for information or support from college or departmental personnel in a timely manner. Prepare reports and other resources to satisfy the inquiry as needed.
• Track scholarship fund balances, offers, and award payments for departments outside the USO to ensure scholarship all funding available is being awarded in compliance with the terms of donor agreements.
• Raise awareness of the mission and resources provided by the University Scholarship Office, explain university processes and policies related to effective scholarship administration, troubleshoot scholarship system, program, and fund issues.

Minimum Experience / Education:

Required Minimum Qualifications:
Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Preferred Education Skills and Experience:

• Experience with scholarship administration in a four-year college or university setting, preferably a mid-size to large public or private university.
• Familiarity with various programs such as Banner and Slate; Advanced demonstrated proficiency in Microsoft Office and Google Suites.
• Demonstrated analytical skills with a detail-oriented solution focus.
• Exceptional verbal and written skills with the ability to convey professional information clearly to stakeholders.
• Demonstrated success in team-based environments with a commitment to providing high-touch, proactive customer service.