Associate Director, Operations and Project Management

About Binghamton University

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation.

Job Description

Budget Title: Staff Associate (SL-4)

Salary: $75,000 - $85,000

Residential Life serves the needs of 7,800+ residents through a system of six residential colleges.

Job Responsibilities include:

• Assist the Director in setting overall direction and goals for the Department with special emphasis on facilities, grounds, renovations, and operations
• Coordinate the maintenance and capital improvements of the residence halls, administrative buildings, fixtures and furniture, co-rec fields, and volleyball courts with Facilities Management
• Contribute to the overall departmental efforts through committee participation, attendance at weekly meetings, training professional and para-professional staff, and undertaking special assignments in support of the program
• Management of the Residential Life annual budget for facilities projects and materials
• Coordinate work orders and work with facilities management personnel and the staff within the residential colleges and communities to implement new procedures
• Manage and oversee the Dormitory Authority of the State of New York DASNY equipment replacement budget, including scheduling all orders, supervising deliveries, and maintaining 5-year plan
• Development and oversight of building loading plan and traffic patterns for Opening Days annually
• Act as Department-Wide Building Administrator for Tuscarora Office Building/Iroquois Commons, Chenango Champlain Collegiate Center (C4), Hinman Dining Center, Hinman Success Center, and Appalachian Collegiate Center, CIW Dining Hall, 20 apartment buildings, and all residence halls
• Coordinate the acquisition, use, and maintenance of all Department fleet vehicles, maintain records and assist with maintenance and management of vehicles for other Offices within Division of Student Affairs
• Work closely with Facilities Management and ITS on management of card access and key access for residence halls and administrative state buildings
• Serve on the University-wide Incident Management Team, facilitating rapid response and addressing institutional emergencies as necessary
• Act as liaison between Department of Residential Life and various other University units, such as, but not limited to, Facilities Management, Telecom, Information Technology Services, Environmental Health & Safety, The Office of Emergency Management, and DASNY-affiliated staff
• Serve as Essential and/or Critical Employee when the state or county declares a "State of Emergency" or the President declares a "University Service Disruption"
• Participate in on-call rotation for the campus Crisis Response Team. Coordinate all aspects of crisis response and interventions while on-call
• Supervise Assistant Director of Residential Life - Operations; second line supervise Residential Life Operations Coordinator, including oversight of the management of C4, Hinman Dining Center, Hinman Success Center, Appalachian Collegiate Center, and daily operations responsibilities
• Manage the Area Student Leader Budget including coordinating the purchasing request list, finalizing a purchasing plan, and facilitating approved purchases
• Indirect supervision of 2-5 Labor Crew members, and roughly 50 Resource Managers
• Oversight of student employment for Welcome Crew and See Ya Crew, along with necessary move-in and move-out plans
• Update and revise the operations/facilities section of the staff manual annually
• Develop and coordinate distribution of all information materials related to residence hall or campus facility issues, in collaboration with facilities management
• Provides training to all staff on facilities issues as it relates to Facilities and Operations emergencies
• Occasional evening, night, or weekend work may be required if a situation warrants this need

A successful candidate must demonstrate:

• Ability to demonstrate a high level of respect, confidentiality and sensitivity to the needs of the members of the University community including students, their family members, and visitors.
• Ability to interface with distressed students, function independently, use discretion, exercise judgment to make decisions, and be able to re-prioritize on an ongoing basis.
• Ability to support a student body that is broadly diverse with regard to gender, race, ethnicity, national origin, socioeconomic status, sexual orientation, gender identity, religion, and (dis)ability, among other factors.
• Ability to exercise organizational and project management skills and multi-task in a dynamic, high-volume environment.

Requirements:

• Master's Degree (or higher)
• At least three years of experience in higher education operations
• Experience in project management
• At least two years of progressive supervision experience

Preferred:

• Residence Hall Project Management experience
• Experience managing and developing project bids, quotes, and budgets
• Demonstrated ability to manage multiple complex projects and priorities simultaneously