"Associate Director (SW Engineering)"

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward to an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Purpose

We are seeking an experienced Application Development Manager to oversee one or more software development teams in NUS. This role will report into the Senior Associate Director (Software Engineering).

The role will be responsible for leading and guiding teams in the development of high-quality software products, ensuring they meet business needs and align with NUS strategic goals. The role will also ensure implementation and adherence to best practices across all stages of the software development lifecycle, including requirements analysis, design, coding, testing, deployment, and maintenance.

This is a hands-on leadership role and the candidate should be still be on active hands-on development.

At the outset, this role will lead 2 projects:

• Leading an existing team on NUSChat. This is similar to ChatGPT but with Retrieval Augmented Generation against NUS data.
• Forming a new team to develop common API services used across the various NUS IT functional areas

Duties and Responsibilities

• Technical Expertise
  • Provide technical guidance and expertise to teams, helping to solve complex technical challenges.
  • Stay abreast of emerging technologies and industry trends to drive innovation within the company.
  • Ensure adherence to best practices in coding, testing, and maintenance
• Leadership and Team Management
  • Lead and mentor multiple software development teams, fostering a culture of innovation, collaboration, and excellence.
  • Develop and implement strategies to enhance team performance and productivity.
  • Foster collaboration and high-performance culture within the team.
• Delivery Management: Ensure the timely and high-quality delivery of products, aligning with project objectives, scope, and timelines.
• Technical Architecture: Collaborate closely with Architecture team on system and application design
• Quality Assurance: Implement quality assurance processes to guarantee the delivery of high-quality products. Oversee testing methodologies and quality control procedures.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Minimum of 8 years of experience in technical leadership roles, with a strong emphasis on product engineering and technology management.
• Proven ability to lead and inspire cross-functional teams, promoting collaboration and achieving project objectives.
• Exceptional problem-solving and critical-thinking skills, with a proven track record of effectively addressing technical challenges and risk mitigation.
• In-depth knowledge of quality