Associate State Director - MI-SBDC

Associate State Director MI-SBDC

Grand Rapids, MI (Pew Campus)
Full Time
R104492

As a strategic partner to the State Director, the Associate State Director (ASD) serves as the operational architect of the Michigan Small Business Development Center (SBDC). This role serves as a bridge between high-level vision and organizational execution, working closely with the Executive Team to ensure operational excellence, mission alignment, and cultural health.

Primary Duties

Operational excellence of the Michigan SBDC

• Authors operating guidelines with the State Director to ensure the SBDC's policies, procedures, and infrastructure scale with its strategic vision.
• Manages grant terms and conditions, compliance with requirements, and annual renewals.
• Supports annual and 3-year strategic planning processes and develops implementation progress reports.

Operations Administration

• Empowers and mentors two direct reports.
• Collaborates with the Executive Team to enable new programming and communication.
• Leads and oversees processes to develop, document, communicate, and administer policy, procedures, and operations of the SBDC.

Compliance, the foundation for Operational Excellence and Administration

• Co-Leads, with the State Director, the network preparation for accreditation (Next accreditation is in 2028).
• Supports the Director of Finance and Grants on matters affiliated with vendors, clients, hosts, and employees.

Required Qualifications and Education

• Bachelor's Degree.
• 8+ years of leadership experience.
• Demonstrated independent problem-solving skills.
• High-level executive presence and the ability to serve as a surrogate for the State Director.
• Experience in developing and tracking strategic plans.
• Experience negotiating, synthesizing, and implementing changes within a contractual agreement.
• Change management skills.
• Ability and willingness to travel both within Michigan and nationally.
• Experience with compliance and enforcement of stakeholder policies.

Preferred Qualifications and Education

• Master of Public Administration or Master of Business Administration or related field.
• Proven track record of cross-functional team building and consensus-building within a complex, multi-stakeholder environment.
• Project/change management certification.
• Experience with Federal Grants, reporting, and management.
• Experience with CRM platforms.