"Barista - Cinnabon"

Job Summary

Provides customers with prompt service, quality beverages and products, while maintaining a clean and comfortable store environment. Contributes to the unit's success by providing customer service to customers.

Responsibilities

KEY RESPONSIBILITIES:

1. Follows university and store operating policies and procedures
2. Provides quality beverages and food products according to standard recipes or customized by request
3. Engages with customers and responds to customer needs by delivering legendary customer service
4. Anticipates customer and store needs by evaluating environment and customers cues
5. Communicates information to manager
6. Assists with new employee training
7. Follows FIFO methods, health, safety, and sanitation guidelines
8. Maintains a clean and organized workspace

Required Qualifications

Educational Requirements
High school diploma or equivalent

Required Experience
On-the-job training provided

Preferred Qualifications

Additional Preferred Qualifications
ServSafe certified

Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Previous experience as a barista in a fast food establishment

Proposed Salary

The salary range for this position is $14.00 to $15.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

ABILITIES
Able to learn quickly and understand and execute oral and written instructions and requests clarification when needed
Available to work flexible hours that may include early mornings, evenings and/or nights
Maintains a calm demeanor during periods of high volume or unusual events
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Acts with integrity, honesty and knowledge that promote the culture, values and mission the University and department
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette