Benefits Navigator

Join the Student Care Team and the Office of the Dean of Students in serving students across WSU. This vital role involves guiding students in times of crisis, connecting students with other departments and their resources across campus and working with a team of compassionate, like-minded professionals. We are seeking an addition to our team who is excited to further our mission in Student Affairs: For all students, every day.

Summary of Duties:

Serve as a single point of contact for students to receive support to access public and institutional resources such as public benefits (Working Connections Childcare, Basic Food or SNAP), emergency assistance grants, housing supports, food pantry items, etc. Act as a single point of contact for all students including providing intake, referrals, and support in accessing resources at the university and/or with other community partners. Work to enhance collaborations with community partners and increase resources for institutions to support students with low incomes.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary:

$4,162.54 - $4,985.88 | Commensurate with experience and qualifications.

Required Qualifications:

• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
• Demonstrated excellent verbal/written communication and interpersonal skills.
• Demonstrated experience with modern office technologies, such as the Microsoft Office Suite.
• Demonstrated ability to work effectively and positively with diverse populations.
• Demonstrated ability to prioritize tasks effectively. Attention to detail, organized, and able to meet deadlines.
• Demonstrated ability to exercise professional judgment, including the ability to work independently.

Preferred Qualifications:

• Previous work experience at an institution of higher education.
• Experience or knowledge of advising/counseling students.
• Experience or knowledge of coordinating services related to meeting the fundamental needs of students through private basic needs/social programs.
• Experience analyzing, evaluating, using professional judgment and/or applying a comprehensive depth of knowledge to support students in a higher education setting or equivalent.
• One or more years of experience advising/counseling students in a higher education setting or equivalent.
• Familiarity with Washington State University policies and procedures.

About Department:

https://studentcare.wsu.edu/student-care-teams/

Area: Office of the Dean of Students Department Name: Student Affairs Location: Pullman Campus, French Administration Building

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. 1) Resume 2) Cover Letter

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.