BOS Finance SME Business Lead

Project and Role Overview

The Business Optimisation Strategy (BOS) is a major, enduring investment for UNSW designed to simplify service delivery by streamlining processes, uplifting data, and modernising platforms. Crucially, it enables Pillars 4 and 5 of the UNSW Progress for All strategy, aiming to give time back to staff for teaching and research.

As BOS prepares to mobilise, we are seeking an experienced senior leader with deep expertise across end-to-end Finance service delivery, master data design, reporting, and planning. Serving as the accountable Finance expert across ERP and Service Management design, this role ensures UNSW's systems are compliant, efficient, and aligned with best practice.

The successful candidate will influence program direction, lead business-facing transformation elements, and ensure the future operating model meets the needs of Finance professionals and the broader university community. The role also supports benefit delivery and the eventual transition to BAU.

This is a rare opportunity to play a defining role in a major initiative—building a future-focused Finance function that helps UNSW attract and retain talent for the next decade. Reporting to the Program Manager - Finance (BOS), this leadership role manages direct reports across Source to Pay, Order to Cash, Project and Portfolio, Acquire to Retire, and Reporting and Planning.

Responsibilities

• Serve as the senior Finance voice within the BOS program, ensuring all design decisions reflect UNSW’s service lifecycle and higher education compliance requirements.
• Own the end-to-end design and delivery of Finance ERP capabilities, migrating existing PeopleSoft configurations, customisations, and integrations into the future Oracle Cloud state.
• Coordinate end-to-end Finance processes and integrations across ERP, ESM, and satellite systems, aligning with master data and reporting requirements.
• Support workstream planning, dependency mapping, and delivery performance while adhering to BOS program office standards and EPMO frameworks.
• Shape the target operating model for Finance service delivery, defining service workflows, role profiles, delegation frameworks, and escalation pathways.
• Lead and inspire multidisciplinary teams and vendor partners, establishing baseline measures to track business value, benefit delivery, and a smooth transition to BAU.
• Partner with the change and communications team to engage academic and professional leaders, navigate risk, and build alignment and adoption across the UNSW community.

Skills and Experience

• Minimum of 10 years of experience delivering enterprise-wide Finance solutions, with a strong track record in core cycles like Source to Pay, Project Management, and Budgeting.
• Extensive and recent experience leading large-scale ERP transformations focused on the Oracle Fusion Cloud ERP suite and Enterprise Service Management systems like ServiceNow.
• Relevant tertiary qualifications or equivalent senior leadership capability developed through extensive ERP and Finance program delivery.
• Background designing, configuring, and managing the lifecycle of complex Finance solutions, with highly desirable experience in higher education, healthcare, or similar regulated sectors.
• Proven ability to build, inspire, and lead high-performing, cross-functional teams across both business and technology domains.
• Excellent stakeholder management and communication skills, with a history of writing executive briefings and influencing senior leaders, committees, and diverse communities.
• Demonstrated skill navigating complexity, managing dependencies, and balancing trade-offs under scrutiny, with a beneficial understanding of PeopleSoft modules.