Commercial Services Officer

Commercial Services Officer

• Reference number: 26280
• Term: Ongoing, full-time basis
• Remuneration: $111,341 to $120,557 pa (HEW6) (inclusive of $94,084 to $101,872 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Kelvin Grove (hybrid option available)
• Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a Commercial Services Officer to join Campus Services, Administrative Division.

The Commercial Services Officer provides operational and administrative support to ensure the effective delivery of the University’s commercial services. The role assists in managing service delivery contracts, monitoring performance, and coordinating activities to ensure high-quality services are provided to students, staff, and visitors. The position focuses on supporting day-to-day operations, maintaining compliance with contractual requirements, and contributing to initiatives that drive service improvement and customer satisfaction.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Campus Services is responsible for a range of essential services to support the activities of the university. The department comprises the following areas: • Campus Planning • Property • Commercial Services • Security and Emergency Management • Travel Campus Services is reimagining its Commercial Services function to become a more strategic and revenue-generating contributor to QUT’s long-term financial sustainability. Many existing services operate in fragmented or legacy models, limiting their commercial potential—this transformation will unify and scale service delivery while using data to drive performance. External partnerships will be sharpened through a commercial lens to ensure offerings are financially viable, market-aligned, and customer-focused. Through this shift, Campus Services will embed a culture of commercial excellence that delivers improved outcomes and generates income to help fund the university’s core mission and future growth..

What you need to succeed

1. Education, training and/or experience equivalent to a degree with subsequent relevant experience in administration or operational delivery within a margin-driven commercial setting.
2. Demonstrated experience providing effective support for commercial operations, projects, or contracts, including administration, budgeting, and management of commercial agreements to achieve operational and financial objectives.
3. Developed organisational, analytical, and problem-solving skills, with the ability to manage multiple tasks, apply logical judgement and sound reasoning, prioritise effectively, and meet tight deadlines.
4. Developed written, verbal, and interpersonal communication skills, including the preparation of clear and accurate documents, correspondence, and reports, as well as the ability to confidently engage with diverse stakeholders.
5. Proven ability to work both independently and collaboratively within a cohesive team environment, demonstrating initiative, accountability, and a strong commitment to achieving high-quality outcomes and best practice standards.
6. Demonstrated commitment to quality client service, with the ability to establish, maintain, and enhance relationships with a diverse range of internal and external clients to deliver value-adding outcomes.
7. Proven financial administration or transactional experience, including accurate data entry, reconciliation, and effective budget tracking within a commercial or corporate context.
8. Demonstrated digital and technical capability, including proficiency with Microsoft Office (particularly Excel, Word and Outlook), SharePoint, and data analysis tools such as Power BI, as well as emerging technologies (e.g. AI-assisted tools).
9. Demonstrated commitment to equity, diversity and Indigenous Australian engagement.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
• Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Commercial Services Officer

Job opens: 02-Jun-2026

Applications Close: 16-Jun-2026 at 11.30pm

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