"Business Systems Coordinator"

Job Details

• Job Title: Business Systems Coordinator
• Location: Augusta University
• Regular/Temporary: Regular
• Full/Part Time: Full-Time
• Job ID: 287094

About Us

Augusta University is Georgia's innovation center for education and health care... (full about text truncated for brevity, but include key mission).

Job Summary

The Business Systems Coordinator serves as a functional expert for our CRM system, and configures and executes email campaigns for multiple AU units under the authority of the EVP. This position acts as a subject matter expert on email campaign operations... The majority of the Business Systems Coordinator's day involves the successful planning, configuration, editing, quality assurance (QA), and deployment of, and reporting on contacts, accounts, constituent groups and email and text messaging campaigns. The coordinator is a multitasking self-starter with strong technical email production, project management, analytical, and communication skills. The coordinator works with a broad group of individuals, including stakeholder relationship managers, writers, project managers, digital marketers, creative designers, outreach teams, and analysts.

Responsibilities

The responsibilities include but are not limited to:

• Build, QA, and deploy multiple email campaigns per week for various newsletters: Work with stakeholders to compile relevant content and assets while managing expectations and production schedules. Implement testing strategies, such as A/B testing, to optimize campaigns and programs. Follow quality assurance plans and protocol to ensure flawless execution and deployment. Implement deliverability and email rendering best practices.
• Maintain subscriber data, imports, and segmentation using a combination of tools and databases: Configure and maintain lists and data extensions. Configure and maintain queries and filters. Configure and maintain automations.
• Set up, configure, and manage marketing automation campaigns.
• Manage internal audience cross promotion using newsletter ads, onsite tools etc.
• Build web-based audience sign-up and marketing pages using web CMS, update and manage internal newsletter and account pages.
• Other duties as assigned.

Required Qualifications

Bachelors degree from an accredited college or university with at least three years of related experience OR Associates degree from an accredited college or university with at least five years of related experience

Preferred Qualifications

Preferred Educational Qualifications: Bachelor's degree from an accredited college or university.
Preferred Experience: Proficient with CRM, ERP systems (e.g. Salesforce -Marketing Cloud, SLATE, Banner, Axiom)

Knowledge, Skills, & Abilities

ABILITIES: Capacity to multitask efficiently... Ability to troubleshoot issues...
KNOWLEDGE: Strong working knowledge of Board of Regents... In-depth understanding of relational databases...
SKILLS: Exceptionally detail-oriented... Skilled in managing competing priorities...

Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required...)
Pay Band: B10
Salary Range: $52,500/annually - $65,600/annually
Salary to be commensurate with qualifications...
Recruitment Period: 6/27/25 - Until Filled
Benefits: health insurance, dental insurance... Tuition Assistance Program...

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review...

How To Apply

To apply, visit https://www.augusta.edu/hr/jobs/