"Care Coordinator, START"

Care Coordinator, START

Care Coordinator, START - 37943 University Staff Description

University of Colorado Anschutz Medical Campus

Department: Psychiatry

Job Title:

Position #: - Requisition #: 37943Job Summary:

The Department of Psychiatry at the University of Colorado Anschutz Medical Campus is seeking a Full-time Care Coordinator to support programs within the START (Stress, Trauma and Adversity Research and Treatment ). Within START, we have 3 programs that will be supported by this role. They include routine OP services, a newly established IOP program and TASK (Trauma-Sensitive Assessment Services for Kids). TASK partners with Kempe Center at Children's Hospital and provides interdisciplinary assessments to for children ages 3-12 involved (or at risk of involvement) with child welfare, who have experienced trauma and exhibit complex presentations and behaviors.

The Care Coordinator will report to and serve under the supervision of the START Medical Director at the Department of Psychiatry. The Care Coordinator will function as liaison between START and referral sources for START OP, START IOP and TASK services. This position is responsible for managing various aspects of patient and administrative duties of the clinic. The Care Coordinator will create a positive impression for each patient, family member, visitor, staff while performing tasks of care coordination, case management, and scheduling.

Key Responsibilities:

• Conduct outreach and education about TASK services to community partners including county Department of Human Services (DHS) offices
• Communicate with referring providers/individuals to gather important information about the child's history and reason for referral.
• Work directly with team member who does intake and the insurance specialist to manage admissions and discharges.
• Follow up with patients to ensure that important documentation is obtained and accessible to providers, prior to patient appointments.
• Ensure caregivers, families, and care team providers are oriented to the assessment process and have necessary information to attend appointmen
• Outreach community providers and maintain relationships with referrals.
• Communicate with team about upcoming intakes, new admissions, discharges, schedule patients for initial sessions, OP groups upon IOP post-discharge.

Other duties may be assigned.Work Location:

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.Why Join Us:

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.Qualifications:

Minimum Qualifications:

• High school diploma or General Education Diploma (GED).
• One (1) year of experience working in healthcare.
  + Additional appropriate education will substitute for the required experience on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Experience in mental health care or academic medicine.
• Experience and/or understanding of mental health services.
• Patient care experience.
• Experience with healthcare EMR (EPIC).

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Flexibility. Job duties may change, patient population changes, and policies can change in academic medicine. This candidate should be able to accept changes and practice flexibility on a day-to-day basis.
• Self-directed and able to work independently. This position requires the ability to manage time and complete tasks, documentation, and patient encounters during work hours.