"Cash Operations Supervisor"

Posting Details

Working Title
Cash Operations Supervisor

Position Number
00976A

Department
FINANCE OFFICE

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
B Professionals

Job Description

Supervise the cashiering unit by holding regular staff meetings and providing feedback. Audit cash reports and prepare the University’s daily bank deposits. Run required jobs, perform testing. Analyze, research and post adjustments and/or errors. Post contracts to students accounts. Assist with training departments. Update desk manuals for all cashiering procedures by drafting modifications to the manual and participate in special projects as assigned by the supervisor. Provide accurate information to students/parents and other departments via counter/phone.

Type of Recruitment

Knowledge, skills and abilities

Considerable knowledge of cashiering practices and cash handling principles to include deposit preparation and reconciliation. Considerable knowledge of effective customer service and problem resolution techniques. Basic knowledge of generally accepted accounting principles and practices. Basic knowledge of Microsoft Office Suite including Excel and Word or similar programs. Basic knowledge of automated financial systems. Demonstrated analytical and organizational skills, and excellent oral and written communication skills. Demonstrated ability to prepare financial reports and reconcile financial data. Demonstrated ability to analyze fiscal transactions for conformity with procedures and regulations. Demonstrated ability to work well with people, and to meet and assist the public in a cordial and professional manner.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Extensive experience in accounting and/or cashiering to include bank deposits. Considerable customer service experience. Basic supervisory experience. Some accounts receivable experience.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Supervisory, cashiering experience with deposits and accounts receivable experience in a higher education environment and familiar with State and Federal regulations. Banner experience. Associate Degree in Accounting or related field of study or equivalent combination of education and experience.

Conditions of Employment

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate
Salary commensurate with education and experience

Job Requisition Number
S02993

Job Open To
General Public

Open Date
07/07/2025

Close Date

Open Until Filled
Yes

Special Instructions Summary
None

Criminal Background Check
The final candidate is required to complete a criminal history check.