"City Campus Services and Operations Officer"

About the Role

Flinders University is seeking a proactive and motivated individual to join us as City Campus Services and Operations Officer. This new role is central in supporting the smooth operation of the City Campus, including playing a key role in supporting key campus governance committees, along with supporting campus operations, maintaining consumables and facilities, coordinating ad-hoc teaching space bookings, coordinating maintenance requests, and assisting with events and campus activations.

This role is a balance of campus operational support while providing reliable backup support for frontline student services, offering high quality customer service and warm referrals when needed.

This is a great opportunity for someone who thrives amongst a high performing team, enjoys problem solving, staying organised, improving processes and contributing to a positive and vibrant campus.

Some key responsibilities include:

• Providing a range of operational support services to ensure the smooth, day-to-day functioning of the City Campus.
• Supporting high quality frontline customer service to a wide variety of stakeholders including future students, current students, staff, industry and external visitors, ensuring timely and effective resolution of enquiries as the primary focus of all activities.
• Providing a range of event support services within a matrix structure to ensure the timely and effective management of events and related logistics.
• Providing administrative and operational support to key City Campus governance committees including preparing agendas and minutes, scheduling meetings, distributing documentation and assisting with follow-up actions.

The incumbent may be required to work within the City Campus hours of operation, these being Monday to Friday, 8am to 8pm. Hours worked may be undertaken on a rostered arrangement.