"Clerical Assistant 2 - Registrar's Office"

Job Summary

Reporting directly to the Assistant Registrar for Undergraduate Graduation, this position is the front-facing first contact in the office, seated at the front desk and providing front line support to facilitate all walk in and phone inquiries to the high-volume Registrar’s Office. The area of concentration for this role is to support the undergraduate degree auditor with all duties necessary for seamless graduation administration including but not limited to filing, organizing, data entry, correspondence, report creation and proofreading. This position also manages status updates of withdrawing and leaves of absence seeking undergraduate students including processing, tracking, and reporting on these status changes. This position acts as a leader for the recordkeeping file review process, which requires monitoring of records, proofing of records, adjustment of records and record seeking. This involves collaboration between staff from this department and the Admissions department. This position will serve as a backup for e-mail inquiries to the general e-mail box in support of the secretary to the registrar. This position will serve as backup for the change of major process.

Minimum Qualifications

• High School Diploma or GED equivalent
• Punctual, Professional, Positive
• Experience in an office environment
• Excellent writing skills
• Excellent phone skills
• Calm under pressure
• Willingness to serve student population
• Careful attention to detail
• Organized

Preferred Qualifications

• Associate or bachelor’s degree
• Experience in a College Administration Office (especially a Registrar’s Office)
• Experience with the Microsoft Office Suite
• Experience with Document Imaging

Supplemental Information

Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on August 25, 2025. The starting salary for this position is $36,108.00, based on the AFSCME Collective Bargaining Agreement. All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation. Successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions. The University is very interested in hiring employees who have had extensive experience with diverse populations. Kutztown University is an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at pena@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University’s Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University’s Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.

Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is available online. You may also request a physical copy by emailing the KU Clery Compliance Coordinator at clery@kutztown.edu.