"Clinic Front Office Receptionist/Cashier"

Job Description

Posting Number: S01636

Campus:

Department: 2015-Eye Care Institute

Classification Pay Scale

In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale

Minimum: $21.00 Hourly

Maximum: $21.00 Hourly

Job Summary

Responsible for greeting patients and other for the Eye Care Institute; schedule patients and confirm patient appointments; process patient payments and receipts; verify insurance eligibility and benefits. Works collaboratively with the optometric staff to assure patient satisfaction.

Knowledge, Skills and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Good computer skills necessary in order to set up document formats in Word, Excel, and any other software program required by this position. Familiarity with the Internet is helpful.
• Good verbal and written communications skills, Optometric terminology is helpful
• Skill with fax, copy machine, printer, telephone operation, and other office machines necessary for completion of job duties
• Must be able to multi-task in a fast-paced environment and be flexible with job assignments
• Must be able to read, write, speak, and comprehend the English language
• Must have excellent interpersonal skills necessary to interact well with patients, administration, staff, and students; be culturally sensitive.

Required Qualifications

• Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required.
• Experience: 1-3 years of experience in a similar or related position.

Preferred Qualifications

• Bi-lingual – Spanish speaking is highly preferred.
• Experience in an optometric setting is helpful, with a working knowledge of health insurance eligibility and benefits processes.

Posting Date: 07/21/2025

Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/33480