"Clinical Front Desk Reception Cashier"

Job Summary

Responsible for greeting clients and other for the College of Veterinary Medicine; schedule patients and confirm patient appointments; process patient payments and receipts. Works collaboratively with medical staff to assure client satisfaction.

Knowledge, Skills and Abilities

• Proficiency with computers, including the ability to format documents using Microsoft Word, Excel, and other software required for the role. Familiarity with internet navigation and online tools is helpful.
• Effective verbal and written communication skills appropriate for interacting with patients, staff, students, and healthcare professionals.
• Familiarity with veterinary medical terminology is a plus.
• Ability to operate standard office equipment such as fax machines, copiers, printers, and telephones. Ability to type at a minimum of 40 words per minute.
• Basic math skills.
• Proficiency in English sufficient to perform job duties involving documentation, communication with patients and colleagues, and safety protocols.
• Strong interpersonal skills and the ability to work respectfully and effectively with individuals from diverse backgrounds. Cultural awareness and sensitivity are essential for success in this role.

Required Qualifications

• Education: A high school diploma or equivalent (GED) is required. Additional education, training, or experience that provides the required knowledge, skills, and abilities is acceptable.
• Experience: 1–3 years of experience in a similar or related position is preferred. Experience in a clinical medical setting is helpful. Customer service experience is also preferred.
• Other Requirements: Must be at least 18 years old to perform duties involving radiography (X-ray) and exposure to radioactive substances, in accordance with applicable safety regulations.

Preferred Qualifications

(Not specified in the provided text)

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/33402