"Computer Operator"

Operates computer and related peripheral data-processing equipment to process software programs and produce printed output of required results. Provides customer service in computing centers. Previous customer service experience is preferred.

Responsibilities: Computer Operator will provide tier 1 technical support and implementation of computer technology solutions to Spencer S. Eccles Health Sciences Library and the Spencer F. and Cleone P. Eccles Health Sciences Education Building (EHSEB.) In a team environment, the individual will participate in the delivery of computing services to in-house and remote users of the library. The individual will be the first contact for technology support for classes, instructors, students, staff, and others with questions related to computer hardware, software, audio/visual, web services, printing, and other related technologies.

Work Environment and Level of Frequency typically required: Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required: Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.

Minimum Qualifications: One year of computer operations experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences: Work experience in using MacOS, Windows, basic networking and knowledge of predominant operating systems in the current computing environment highly preferred. Additional experience troubleshooting audio visual components including technologies such as microphones, projectors, and control units (e.g.- Crestron). Candidates should have a proven ability to work in a team environment while exercising a high level of reliability, communication and cooperation with colleagues. Preference will be given to those candidates with educational training in computer sciences, information systems, correlated degrees in computing.