Content Officer (Social Media)

Permanent, Full-time, 37 hours per week

Band 4 - £33,002 to £36,636 per annum

About the Post

As the University of the Year 2025 in the WhatUni? Student Choice Awards, the University of Suffolk has a lot to shout about. Join our Communications team to take a lead in planning and creating our social media content and key student recruitment publications, including our prospectuses.

The University of Suffolk is looking for an effective and creative person with significant experience in copywriting, editing and producing publications. Responsibilities will include social media campaigns and content, prospectuses, newsletters and event guides. You will be evidence-based in your approach and will monitor the impact of content and social media activities, providing reports, insights and recommendations to the Communications Manager. In your role, you will:

• Brief and oversee the work of our student Social Media Content Creators, ensuring it meets strategic aims and reflects the University brand.
• Maintain and create content for blogs, video, and social channels such as LinkedIn, Instagram, YouTube, TikTok, and Facebook.
• Manage the production of University corporate publications, including co-ordinating photo shoots, developing and maintaining the photo library, copywriting and proofreading, providing administrative support, and overseeing required tender processes and production schedules.
• Manage and maintain a publications and social media planning schedule with clear timelines and responsibilities.
• Oversee and evaluate design requests received, allocating projects to the graphic designer.

About the Team

The Content Officer (Social Media) will be part of the communications team. The Directorate is responsible for student recruitment, admissions, marketing, events, website, social media, and external and internal communications. The team benefits from agile working, with on-campus time of at least 60%.

About You

You will:

• Have a degree or equivalent level qualification
• Have experience in the production of publications, including planning and scheduling
• Be an excellent copywriter and proofreader
• Have experience creating and posting social media content and strong knowledge of online communications channels
• Have a proven track record of delivering multiple projects to strict deadlines in a busy environment.
• Be competent in the use of digital systems, including Microsoft Office applications and SharePoint.

Benefits

• Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
• Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
• Flexible working, including family-friendly policies.
• Competitive workplace pension scheme (USS) – with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
• Staff discounts at a number of local amenities in Ipswich.
• Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes and discounted racket sports; plus discounted membership at Adastral Park Leisure and Sports.
• Access to a range of high-quality learning and development opportunities.
• Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
• Cycle to Work scheme.
• Electric vehicle salary sacrifice.
• Employee Assistance Programme (EAP).
• Staff recognition annual awards.

Closing Date: Monday, 8 September 2025.

Interview Date: Monday, 22 September 2025.