"Coordinator - Career Training"

Job Details

ABOUT US

We are Harper College… the college in your community.

The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.

Harper College Community Education is part of the Workforce Solutions Division. We offer non-credit courses and microcredentials in Technology and Digital Skills, Career Development, Business, and Healthcare. For a complete listing of Community Education programs visit ce.harpercollege.edu

The Community Education department offers a collaborative and supportive work environment where your expertise and contributions will be valued and recognized. If you are passionate about making a difference in students' lives and helping adult learners build their professional skills, we invite you to apply for this opportunity.

Job Description

Supports the planning and delivery of course content by coordinating logistics, entering class schedules in the enrollment management system, and ensuring smooth program operations. provides support and advice to students on course options that meet their needs and recognizes training needs to design and implement new classes in those areas.

Responsibilities

• Maintains day-to-day operations for a portfolio of on-site, online, and hybrid workshops, courses, and programs including course development and implementation, technology and classroom coordination, participant support, and reporting.
• Monitors enrollment and implements outreach strategies to maximize registration and minimize cancellations.
• Develops and maintains a portfolio of relevant, in-demand classes, in-demand programs that align with community and workforce needs;. phases out offerings that no longer serve the college community.
• Identifies and develops new programs that support living-wage careers and alight with employer-identified skills and credentials.
• Provides program participants with information on funding opportunities, including the Workforce Innovation and Opportunity Act (WIOA), internal and external grants and scholarships, and payment plans; Seeks additional funding sources to enhance student success and program growth.
• Stays informed about all CE offerings and industry in areas such as Technology, Business, Healthcare, and Manufacturing.
• Ensures students have a positive experience at every phase of their training with CE, including registration, course completion, and ongoing communications.
• Represents CE at events, meetings, and community activities to promote programs and recruit students (some evening and weekend participation required).
• Participates in the development of ongoing class schedules with a specific focus on classes for business and technology skills.
• Identifies, recruits, and recommends qualified instructors for hire.
• Responds to student inquiries, requests, and complaints with professionalism, empathy, and excellent customer service.
• Ensures compliance with college safety policies and procedures, clearly communicating and reinforcing expectations among staff and students.
• Provides the marketing team with accurate and timely information to promote and advertise classes and programs.
• Coordinates ordering of books, supplies, and equipment, ensuring materials are purchased, stored securely, and available to students and/or instructors as needed.
• Participates in campus committees and training programs as requested.
• Performs other duties as assigned.

Supervision:

Works under the direct supervision of the Manager of Career and Customized Training.

Working Conditions/Physical Requirements:

Work is primarily indoor and sedentary in nature. Evening and weekend hours required.

Equipment/Tools Used:

Utilizes standard office equipment, including computers, in order to perform the duties of the job.

Minimum Acceptable Qualifications:

Education: Associates Degree required.Bachelor Degree preferred. Demonstrated working knowledge of Microsoft Office Suite required.

Experience: Two years office experience in Higher Education required. Continuing Education preferred. Demonstrated experience planning, organizing and evaluating educational programs. Strong organizational, problem solving and analytical skills required. Must have excellent communication skills, both written and verbal with a commitment to customer service and serving individuals from diverse cultural, linguistic, and educational backgrounds. Ability to work independently while contributing to a collaborative team environment. Experience facilitating or coordinating training programs for adults. Bilingual proficiency preferred.