"Coordinator, High School Programs Academic Success"

Job Description Summary

To advise and implement success initiatives for high school students enrolled in Austin Community College (ACC) programs.

Description of Duties and Tasks

1. Provides academic advising for high school students enrolled in ACC programs, including facilitating group advising sessions for maximum efficiency.
2. Assists students with academic challenges such as obtaining Student Accessibility Services (SAS) accommodations, academic struggles, counseling referrals (ACC Cares), career counseling, rebounding from failure, etc.; and supporting faculty needs (e.g., facility challenges, logistics, parking, technology, etc.).
3. Responds to early alerts from professors and coordinates interventions with high school staff.
4. Informs students of their 'Rights and Responsibilities' as well as assists students through ACC's Due Process.
5. Manages the student, ISD and faculty complaint process and acts as liaison for all stake-holders.
6. Provides students with degree audit advising and answers students' questions concerning transferability.
7. Oversees implementation of midterm self-reporting, including assessment of student progress, improvement plans, and advising adjustments as needed (drop, recover, etc.).
8. Facilitates motivational, special and regional events such as senior survey/goodbye parties, field trips, career and transfer and mental wellness workshops.
9. Monitors student success data to: better plan large scale intervention strategies, provide crucial department feedback to their supervisor, and to report back to ISD Officials.
10. Facilitates beginning of semester orientations for parents and faculty teaching College and High School Relations (CHSR) students at each high school.
11. Facilitates workshops/student success events for students and college student success training for high school personnel.
12. Works with independent school districts (ISD) and enrollment partners as needed to refine curriculum/course sequencing for improved student success.
13. Works with ISDs and enrollment partners to troubleshoot student registration issues that may impact success.
14. Assists ISDs with implementation of best practices for Texas Success Initiative (TSI) prep.
15. Assists ISDs with Summer Bridge activities, including coordinating student visits to ACC campuses, presentations by student support staff, faculty, etc.
16. Analyzes data for assigned students and schools to improve overall persistence and completion outcomes.
17. Stays abreast of ACC advising notices, policies, updates, and training, reviewing ACC advising materials for assigned schools.
18. Works with ISD and Enrollment partners to identify non-CHSR seniors for ACC college advising and referral to Recruitment.
19. Serves on various internal and external committees that support the mission of the department.

Knowledge

• Multitasking and meeting varying deadlines and timelines.
• Educational program planning, design, development, coordination, and implementation procedures.
• Student success best practices.

Skills

• Maintaining an established work schedule, including occasional evenings and weekends.
• Effectively using interpersonal and communications skills, including the use of tact and diplomacy.
• Effectively using organizational and planning skills, including the use of attention to detail and follow-through.
• Effectively communicating through oral and written presentations.
• Maintaining confidentiality of work-related information and materials.
• Preparing and posting website information.
• Analyzing complex information and implementing long-range and immediate plans.
• Working collaboratively. Establishing and maintaining effective working relationships.
• Participating in efforts to design, implement, measure, and refine programs and services.

Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

Two years related work experience.

Preferred Work Experience

Work experience in educational programs, college advising, or high school counseling.

Required Education

Bachelor's degree.

Preferred Education

Master's degree.

Special Requirements

Valid Texas Driver's License and reliable transportation for local Austin area travel.

Physical Requirements

Work is performed in a standard office, classroom or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$52,600 - $65,749

Number of Openings

1

Job Posting Close Date

October 29, 2025