Coordinator of Student Financial Services

Company Description:

SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training, and workforce development in a student-centered environment, serving students from a wide range of backgrounds. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

Job Description:

SUNY Schenectady County Community College seeks a full-time Coordinator of Student Financial Services. Reporting to the Associate Vice President of Student Financial Services, the Coordinator of Student Financial Services is responsible for coordination of student billing, collection of accounts receivable, collection of student Certificates of Residence, county chargeback billing, accurate student account maintenance, financial aid packaging, 1098T issuance, and cash handling.

Supervisory Responsibility:

The incumbent has supervisory responsibilities of clerical support staff and student workers.

Responsibilities:

• Safeguard and deposit all tuition, fees and other monies collected throughout the College.
• Act as a liaison with banking institutions in completing daily deposits and stop payments.
• Complete bank reconciliations as assigned.
• Assist students through the financial aid application and bill payment process.
• Collection of Financial Aid forms as necessary.
• Communicate effectively to students regarding their Financial Aid status.
• Perform actions necessary for annual 1098T reporting to students and the Internal Revenue Service.
• Coordinate the chargeback billing to Counties.
• Write/update procedures as necessary as they relate to area of responsibility.
• Assist in internal and external audits.
• Coordinate Third Party Sponsor and Cross Registration Billing, such as Access Vocational Rehabilitation, and Veteran Affairs.
• Work with the Registrar's Office to ensure accuracy of student charges and billing.
• Send student communications regarding bill payment and submission of Certificate of Residence.
• Prepare and submit reports to SUNY related to students without current Certificates of Residency.
• Complete and work collaboratively with staff on student account transactions to include student payment, collections and account reconciliation.
• Work closely with students, parents and staff to ensure the student's financial obligation is met through use of financial aid or payment plan options.
• Responsible for administration of the College's online payment platform process.
• Ensure compliance with institutional policies, state and federal regulations and SUNY guidelines.
• May require hours outside of the normal working day.
• Other duties as assigned.

Requirements:

Minimum Qualifications:

• Associate's degree.
• Three (3) years of related employment.
• One (1) year of supervisory experience.
• Ability to communicate clearly and effectively with individuals from a variety of backgrounds and perspectives.
• Excellent customer service skills.
• Ability to organize, implement and administer complex record keeping systems and procedures.
• Understanding of FERPA and ability to use tact and discretion in handling confidential information.

Preferred Qualifications:

• Bachelor's degree in accounting, business administration or related field.
• Knowledge of generally accepted accounting principles and an understanding of Title IV regulations.
• Proficiency in Microsoft Office Suite.

Special Information:

• VISA sponsorship is not available for this position
• Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts and/or certifications.

Additional Information:

Salary: $50,000

At SUNY Schenectady, salary is only one aspect of your compensation package.

Benefits and perks: As a full-time team member here, you'll enjoy: Comprehensive health care coverage, Dental and vision coverage, A choice of retirement systems, A deferred compensation program, Professional development opportunities, Two on-site childcare providers (dependent on availability), Discounted YMCA health club membership, Plus additional savings programs and perks!

Application Instructions:

Applications Due By: Applications accepted until position is filled.

If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at (518) 381-1218 or humanresources@sunysccc.edu.

Applicants must submit the following documents to be considered for this position: Cover letter, Resume, Completed SUNY Schenectady Employment Application, References: Please provide three professional references which include name, title, and contact information