Customized Training Representative

Job Description

This position exists to research, develop and deliver quality customized training/continuing education programs to fire and emergency service agencies, individuals, service providers and other organizations. Incumbents in this position provide consulting, program development and coordination, assessment, and evaluation services. This position will focus on training, selling, and marketing within Riverland Community College's service area as well as developing effective collaboration with other colleges in our region to provide this range of services.

PRINCIPLE RESPONSIBILITIES

1. Revenue Generating Activity

Markets and sells training and educational services based on customer requirements. Under general supervision, provides consulting, program development coordination and management, and assessment and evaluation services. Secures and administers multiple contracts and projects to deliver training, development, consulting, conferences, and other events and services. Successful performance in this area is measured by client satisfaction, number of contracts awarded, revenues and profits generated.

Priority: Essential Percent of Time: 60%

2. Logistics to Support Revenue Generating Activity

Develops programs and services to provide training and consulting to area businesses. Directs the development of training and consulting to assure that they meet the identified need described by the client. Successful performance in this major responsibility area is measured through client satisfaction with the service delivered within policies, guidelines, and accepted practices.

Priority: Essential Percent of Time: 25%

3. Department/Division Collaboration and Partnerships

Develop and maintain partnerships with fire/public safety agencies to influence workforce development in the Riverland service region.

• Develop and maintain partnerships with fire/public safety agencies, State/Federal/local government agencies.
• Promote new program development and initiatives based on partner responses.
• Participate in the regional fire advisory committees.

Priority: Essential Percent of Time: 10%

4. Service to Riverland

Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Priority: Secondary Percent of Time: 5%