"Data Analyst"

Job Summary

Serve as a data analyst who designs, produces, and communicates analyses to support strategic priorities for student success (retention, timely progression, graduation rates) and excellence in teaching and instruction. This position synthesizes data across SIS, LMS, and related systems to create validated metrics, dashboards, and analytic products that inform academic and operational decisions at the course, program, and institutional levels, with an initial emphasis on fully at-a-distance managed online courses and undergraduate core curriculum.

Responsibilities

The duties include, but are not limited to:

DATA ACQUISITION, INTEGRATION, AND QUALITY MANAGEMENT:

• Develop and maintain reliable data pipelines and extracts from SIS, LMS, and other relevant data sources (Slate CRM, course evaluations, other instructional platforms, etc.)
• Perform data validation, reconciliation, and documentation to ensure consistent definitions for key metrics (retention progression, DFW, course engagement, completion, time-to-degree, course design).
• Maintain data dictionaries, metric definitions, and reporting logic to support repeatable analysis and reduce rework.

RETENTION, PROGRESSION, AND GRADUATION ANALYTICS:

• Produce analyses that identify leading indicators of stop-out risk and delayed progression for degree-seeking students.
• Conduct cohort and pathway analyses (first-year, transfer, online, gateway/core, program-level) and surface fair-relevant patterns for responsible decision-making.
• Support early-alert and student success efforts through evidence-based segmentation, trend monitoring, and evaluation of intervention reach and outcomes.

DASHBOARDS, REPORTING, AND DECISION SUPPORT PRODUCTS:

• Build and maintain dashboards and recurring reports for academic leaders, program directors, success student teams, instructional design, faculty support, and governance bodies.
• Produce ad hoc analyses for high-priority questions, while ensuring results are replicable and methodologically sound.
• Develop concise executive summaries that clearly state findings, limitations, and practical implications.

TEACHING, LEARNING, AND CORE CURRICULUM ANALYTICS:

• Analyze LMS engagement, assessment patterns, course design signals, and learning outcomes to support excellence in teaching and instruction including complementary LTI platforms utilized within the LMS platform.
• Provide targeted analytics for graduate programs, undergraduate core curriculum and other high-enrollment requirements, emphasizing actionable insights for course improvement and student support.
• Partner with instructional support units to translate findings into practical, faculty-usable feedback loops.

STAKEHOLDER CONSULTATION, COMMUNICATION, AND ENABLEMENT:

• Facilitate requirements gathering with stakeholders to define the right questions, metrics, and success criteria before analysis begins.
• Present findings in accessible, jargon-light formats for various audiences (faculty, staff, leadership), including recommendations and tradeoffs.
• Provide basic enablement (job aids, short demonstrations, office hours) to improve data literacy and consistent interpretation of metrics.

CONTINUOUS IMPROVEMENT, GOVERNANCE ALIGNMENT, AND SPECIAL PROJECTS:

• Contribute to institutional data governance practices (definitions, access patterns, documentation, auditability, privacy minded workflows).
• Participate in special analytic initiatives tied to strategic plans, accreditation evidence, program review, or new student success interventions.

OTHER: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university in data analytics, statistics, information systems, computer science, economics, educational research, or a closely related field and a minimum of three (3) years of progressively responsible experience performing data analysis, reporting, and dashboard development in a complex organization.

Demonstrated proficiency with SQL and at least one analytic or scripting tool (Python or R) and one BI visualization platform (Power BI/Tableau or equivalent).

Demonstrated experience working with sensitive or regulated data and applying privacy-minded handling practices.

Preferred Qualifications

Master's degree from an accredited college or university in analytics, statistics, educational research, data science, higher education administration, or related discipline.

• Direct experience in higher education analytics, including familiarity with student lifecycle metrics (retention, progression, completion, time-to-degree), learning analytics, and program performance indicators.
• Experience working with SIS, LMS, and other instructional education platforms' data structures and reporting tools, including course modality analysis and learning analytics workflows.
• Experience evaluating student success interventions (quasi-experimental thinking, comparison groups where appropriate, and practical impact measurement).
• Familiarity with data governance practices (data dictionaries, metric catalogs, documentation standards, access controls) and building repeatable pipelines.
• Demonstrated ability to support excellence in teaching and instruction through course-level analytics, learning outcomes measurement, and faculty-facing reporting designed for action.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Demonstrated ability to translate institutional questions about retention, graduation, teaching effectiveness, and course design into measurable definitions, analytic plans, and decision-ready outputs.
• Strong quantitative reasoning, including descriptive statistics, trend analysis, segmentation, and introductory inferential or predictive techniques appropriate to the context.
• Ability to work with complex, relational student and course data (term structures, program requirements, sections, modalities, grades, attempts, withdrawals, repeating patterns).
• Skill in data storytelling: crafting clear narratives, visuals, and short interpretations that respect nuance and avoid overclaiming.
• Knowledge of data privacy and ethical handling of student information (e.g., FERPA-aligned practices), including appropriate aggregation and access discipline.
• Ability to collaborate across academic and administrative teams, listen carefully, and refine ambiguous requests into workable deliverables.

SKILLS

• Databases: Advanced SQL; relational database concepts; query optimization; data modeling fundamentals.
• Spreadsheets: Advanced Excel (or equivalent) for validation, reconciliation, and rapid prototyping.
• Other: BI/visualization tools (Power BI, Tableau, or equivalent); scripting/statistical tools (Python or R); version control and documentation habits; familiarity with SIS/LMS reporting environments and data exports

ABILITIES

• Ability to maintain confidentiality.
• Ability to work with complex, relational student and course data (term structures, program requirements, sections, modalities, grades, attempts, withdrawals, repeating patterns).
• Ability to collaborate across academic and administrative teams, listen carefully, and refine ambiguous requests into workable deliverables.

Shift/Salary/Benefits

Shift: Days/M-F (Work outside of normal business hours may be required)

Pay Band: B12

Salary: Minimum $62,300/annual

Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365