Dean of Student Engagement

The Dean of Student Engagement provides leadership and strategic oversight for student success, engagement, retention, campus life, and campus operations. This position develops and implements student-centered programs, services, and retention strategies that support student access, engagement, persistence, completion, and post-graduation success, collaborates with Academic Affairs and Student Services departments to ensure the effective delivery of support services, fosters an inclusive and welcoming campus environment, and promotes continuous improvement through data-informed decision-making.

Job Functions of the Dean of Student Engagement:

• Student Support, Advocacy, and Retention - Collaborates with advising, counseling, and academic affairs to promote student success and ensure the seamless integration of support services across the College. Leads the development and implementation of innovative, data-informed programs and a comprehensive retention strategy aligned with institutional goals to improve student engagement, persistence, and completion. Prepares regular reports on departmental operations, retention efforts, and post-graduation outcomes. Evaluates and enhances processes to ensure the Student Success Center operates effectively and efficiently. Oversees orientation, welcome programs, and first-year experience initiatives, while identifying and addressing barriers to engagement, particularly for nontraditional students. Fosters an inclusive campus environment and advocates for student needs and concerns. Collaborates with campus partners to address student conduct and behavioral issues. Supports the development of targeted programming for at-risk students and contributes to the implementation of an effective early alert system. Advances the use of technology-based services and tools to improve student access, engagement, and overall success. Along with others, holds responsibility for compliance with Titles VI, VII, and IX of the Civil Rights Act of 1964 and other laws, rules, and regulations pertaining to higher education.
• Leadership and Strategic Planning - Leads the development and execution of a comprehensive student engagement strategy aligned with institutional goals to support retention and completion. Establishes a unified, student-centered approach to service delivery, continuously improving and innovating to enhance effectiveness. Cultivates and leads a high-performing team that operates with creativity, precision, and agility to foster a culture of belonging, support, and care for all students. Oversees departmental operations, including staffing, budget management, and resource planning. Conducts needs assessments for equipment, technology, and facilities and makes recommendations to the Vice President. Develops, implements, and updates policies and procedures to ensure efficient operations and high-quality service delivery, while addressing departmental concerns and supporting internal and external stakeholders. Supervises staff, identifies professional development opportunities, and evaluates performance. Develops and implements comprehensive communication strategies across print, web, and social media platforms. Collaborates with the Vice President in planning and participating in meetings to support the development, communication, and execution of policies, procedures, and recruitment and retention initiatives. Fosters strong relationships with internal departments, both within and outside the Student Services Division and key external constituents.
• Student Activities and Campus Life - Continuously evaluates programs and services to ensure the College effectively meets the evolving needs of prospective students and current students across all locations. Oversees the collection, analysis, and dissemination of data to inform service delivery and ensure compliance with reporting requirements. Partners with faculty and academic administration, as well as external offices, to assess needs and coordinate services.
• Campus Operations - Oversees campus operations and student services delivery to ensure effective, compliant, and student-focused processes, while coordinating retention strategies that support enrollment, persistence, and completion. Oversees and collaborates with Campus Coordinators to maintain consistent, high-quality support, compliance, facilities, safe working environment. Supports Campus Coordinator efforts to identify new programs and opportunities to meet industry needs and student interests.
• Performs other duties as assigned.