Director, Charlotte Campus Operations & Engagement

Job Description Summary

Wake Forest University is expanding its presence and impact in one of the nation’s fastest-growing regions through the development of the Wake Forest University Charlotte Campus at The Pearl Innovation District. The Director of Charlotte Campus Operations & Engagement will serve as a key on-the-ground leader in Charlotte — overseeing study-away programs, staffing the Charlotte Coordinating Council, supporting the expansion of future academic offerings, nurturing civic and corporate relationships, and ensuring the campus operates as a vibrant hub for students, faculty, alumni, and partners.

Essential Functions

• Study-away Program Administration: Provide on-site leadership to Charlotte-based study-away programs for undergraduate and graduate students from Winston-Salem. Partner with academic units and the Wake Forest Center for Global Programs & Studies to support Charlotte-based study-away and immersive learning experiences, managing space planning, partner engagement, staffing needs, and student housing needs.
• Institutional Coordination: Ensure strong communication and alignment with Winston-Salem-based academic and administrative units by serving as the primary staff lead for the Charlotte Coordinating Council.
• On-Site Campus Coordination: Serve as a welcoming ambassador and resource for faculty, students, alumni, staff, administrators, and external partners using the Charlotte Campus.
• Community Engagement & Communications: Represent Wake Forest’s Charlotte programs and the broader university in select civic and community groups and convenings.

Required Education, Knowledge, Skills, Abilities

• Bachelor’s degree and 7 or more years of related experience in higher education, program management, corporate or community engagement, academic administration, or related fields.
• Demonstrated success leading cross-functional initiatives and collaborating with diverse stakeholder groups.
• Strong communication, organizational, and project management skills.