"Director of Spartan Store"

Job Details

Position Summary

DESCRIPTION:
Maintain the college operated store profitably with emphasis on quality customer service & a positive image to all customers to drive revenue growth. Duties include HR & staff development of a staff of 3 full-time, 2 part-time employees & work study students. Responsible for all financial reporting, budgeting, management, planning, buying & development of store merchandising, programs and policies.

OUTCOME:
College Spartan Store provides customer service, financial profit, campus support, academic materials & outreach into the college community.

Essential Functions

• Financial reporting, budgeting, management, HR, inventory control, & driving revenue growth. 20%
• Management of buying, merchandising & inventory control to achieve budget planning. 20%
• Leader of staff development through training, mentoring & assessment while overseeing merchandising of clothing & gift areas. 15%
• Customer service guidelines & standards implemented. 15%
• Develop store policies, procedures and implement programs 15%
• Connected to market trends, new developments in Academic Community/communications for the store/ website & delivery of service levels that meet Senior Administration’s direction. 15%

Experience and Education Required

• A minimum of 5 years management/marketing or College Store experience at a management level.
• Retail experience with knowledge of customer service, marketing, accounting, and management.
• Bachelor’s degree in a related field.
• POS system & website management.

Required Skills and Qualifications

• Ability to supervise & delegate
• Excellent organizational skills with ability to set priorities
• Management of all fiscal responsibilities
• Able to work under pressure and meet deadlines
• Excellent verbal and written communication skills
• Ability to adapt to a changing retail environment