Director, Operations and Fiscal Management (Administrator II), Strategic Enrollment Management
Job Summary
Reporting directly to the Vice President for Strategic Enrollment Management and Marketing (VPSEMM), the Director, Operations and Fiscal Management for SEMM oversees all administrative, fiscal, and personnel functions of the Office of the Vice President for Strategic Enrollment Management and Marketing operations. The position will serve as key strategist and advisor to the Vice President for SEMM on matters including, but not limited to, strategic planning, resource allocation, personnel and fiscal planning, processes, and policy. This position will serve as a senior leadership team member and will oversee continuous and integrated operational improvements.
The position will be responsible for work that supports the university and division strategic plans and other campus-wide initiatives such as GI 2025 and the Strategic Enrollment Plan. Working in collaboration with division and campus leadership, this individual will support the work of the VP for SEMM to move the division and university forward and respond to inquiries from campus and community stakeholders.
Duties / Responsibilities
- Analyze and manage divisional budget to ensure budget fidelity and departmental alignment with the financial priorities of the division.
- Develop and maintain a fiscal mechanism to facilitate budget transparency, expedited decision-making, and monthly review of fiscal status.
- Coordinate recruitment and hiring processes of the division to comply with HR rules and guidelines.
- Ensure divisional staff have what they need to be successful by establishing and maintaining an efficient process to solve logistical, facility, or supply problems.
- Establish, write, and distribute a monthly All Division email to inform staff of important information, dates, projects, and highlights of divisional work.
- Administer the VP's calendar, meeting minutes and event management.
- In collaboration with the executive assistant, manage the calendar of the VP for SEMM.
- Manage weekly Enrollment Management Leadership Team (EMLT) meetings, divisional meetings, professional development meetings, and ad hoc meetings with campus staff and external visitors.
- Manage and organize monthly all divisional staff meeting focused on professional development and staff recognitions.
- Provide summary and analysis of reports and complex memoranda submitted to the vice president for consideration.
- Coordinate and distribute minutes for all EMLT meetings, ad hoc meetings, and senior leadership retreat meetings.
- Plan and implement the annual division retreat, bi-annual senior leadership retreat, and staff meetings.
- Support Outreach and Recruitment and Orientation with major recruitment and orientation events.
- Provide support and oversight for the vice president's projects and initiatives, driving project success from strategy to execution.
- Collaborate with senior leadership team members to identify, develop, prioritize, and implement high-impact enrollment strategies and process improvements.
- In collaboration with the vice president, responsible for divisional strategic planning, including the annual goal setting process for the vice president and members of the senior leadership team.
- Responsible for evaluating performance related to annual goals, including the development and dissemination of bi-annual reports.
- Serve as the notary for Strategic Enrollment Management and Marketing
- Other Job-Related Duties as assigned
Minimum Qualifications: Required Education and Experience
- Bachelor's degree and five to eight (5-8) years of professional and supervisory experience
Required Qualifications
- Thorough knowledge and understanding of the principles, practices, and procedures of CSU and Enrollment Management.
- Strong written and oral communication skills.
- Advanced skills in short- and long-term planning, program and project management, facilitation, and collaboration.
- Sound strategic thinking and consulting skills are needed to guide organizational progress toward effective strategies and solutions.
- Possess the ability to understand and resolve administrative problems and solutions involved in supporting students as they apply, enroll, and graduate from CSUSB.
- Advanced knowledge to analyze complex problems and devise innovative solutions, working independently and collaboratively.
- Effective skills to coach, facilitate, and influence people at all levels
Preferred Qualifications
- Master's degree preferred
- Extensive knowledge of the CSU, CSUSB, and the Inland Empire, and experience in successfully servicing the needs of student populations. Demonstrated commitment to championing the division's mission and vision and using evidence-based practices to inform continuous quality improvement.
- Experience navigating complex organizational environments.
- Innovative use of technology and competency in building and analyzing data of all types for decision making purposes.
- Financial and business analysis techniques; database construction management and retrieval methods; familiarity with the roles and functions of strategic enrollment and marketing units in higher education; understanding of rules, regulations, and laws regarding student records; customer service standards and procedures, record retention and/or destruction policies and procedures.
Compensation and Benefits
Anticipated Hiring Range: $4,812 - $7,677 per month
Classification Salary Range: $4,812 - 15,449 per month
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information
Work status: Full-time/Exempt/At-will
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.
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