Director, Student Accounting & Bursar

Preferred Qualifications:

Job Description Summary: The University of South Alabama’s Office of Student Accounting is seeking to hire a Director, Student Accounting & Bursar. Interested candidates should apply to be considered.

Essential Functions

• Sets the strategic vision for the Office of Student Accounting to establish a strong organizational culture that places a high value on customer service and accurate transaction processing.
• Directs the organizational processes surrounding the receipt custody and disbursement of student account transactions and other accounts receivable, cashiering operations, and department deposit functions of the university.
• Oversees the direction of the daily operations of the Office of Student Accounting, including management of university payment systems and fee assessment processes.
• Directs the management of tuition and fee assessments, account adjustment approvals, processing of student refunds, and the receipt and disbursement of institutional and financial aid funds.
• Directs compliance with all applicable federal, state, and institutional regulations, including reporting and audit requirements.
• Directs the development and maintenance of robust internal controls to safeguard institutional assets.
• Oversees the testing of software system updates for the Office of Student Accounting.
• Directs the calculation of student tuition refunds based on federal guidelines and university policies and oversees the processing of tuition refund checks and e-refunds processes.
• Directs the management of policies and procedures surrounding employee educational benefit processing.
• Oversees the direction of the coordination of schedules and registration procedures with university departments, including the Registrar’s Office and Auxiliary units.
• Directs the review and approval of the development of institutional websites processing financial transactions.
• Directs PCI compliance within the Office of Student Accounting.
• Directs the development of innovations to improve delinquent account processes and procedures for the collection of student and employee receivables.
• Oversee the assistance provided to both internal and external auditors, providing information and access to records as required.
• Reviews all account reconciliations for student accounting clearing and loan funds.
• Reviews and approves deferred revenue transactions, ensuring all journal entries are processed timely.
• Establishes a robust training and continuing education program for Student Financial Services to ensure compliance with policies and practices and keeps employees abreast of current changes and standards.
• Directs data analysis over technical matters.
• Strategically develops solutions for process improvement.
• Recommends and participates in the development of university policies and procedures related to student billing and collections.
• Serves on university planning and policy-making committees, as requested.
• Directs the development and implementation of strategies to deal effectively with highly sensitive concerns with parents, students, and other University customers.
• Establishes mechanisms to ensure that sound professional judgement is utilized to make determinations on any individual student account matters and that effective communications are utilized with students and parents for timely resolution of all matters.
• Oversees the evaluation and review of requests for penalty charge waivers, communicating decisions to parents and students as needed.
• Directs a high-level of customer-oriented staff interaction with students, parents, and administrators.
• Directs the preparation of required and ad-hoc university, federal, state, or other mandatory and non-mandatory reports.
• Directs the development and maintenance of Office of Student Accounting Policy and Procedure Manual.
• Directs the development and maintenance of Office of Student Accounting publications.
• Directs the development and maintenance of updates to the Office of Student Accounting webpage.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Posting Information

Number of Vacancies: 1

Position End Date (if temporary):

Job Open Date: 04/14/2026

Job Close Date: Open Until Filled

Open Until Filled: Yes

Special Instructions to Applicants:

Working Days: Monday - Friday

Working Hours: 8:00 a.m. - 5:00 p.m.

Job Location: Main Campus

Full-time or Part-Time: Full Time

Regular or Temporary: Regular

Required Documents:

• Resume

Optional Documents:

• Cover Letter