"Director, Student Experience and Enhancement"

Job No: APTAV101331#049

Australian Catholic University (ACU)’s mission and values form the core of who we are as a Catholic organisation. Founded on the principles of Catholic social teaching, ACU aims to promote academic excellence, serve communities and act as a catalyst for positive change.

Ranked in the top two per cent of universities worldwide and in the top 10 Catholic universities, the university has seven campuses around Australia, a campus in Rome, Italy, and an online campus – ACU Online. ACU’s Vision 2033 presents a strategy which allows students and staff to respond to the needs of a changing world while working to enable flourishing lives, foster thriving communities and forge an ethical future.

Reporting to the Deputy Vice-Chancellor (Education), the Director, Student Experience and Enhancement will lead the Student Experience Directorate’s large team in its endeavour to deliver excellence in student services and a holistic ACU experience, collaborating closely with colleagues across the faculties and other business units such as Student Administration, Campus Ministry and First Peoples.

The Directorate is responsible for ensuring compliance with regulatory and statutory requirements including Student Safety, and Safeguarding Children and Vulnerable Adults. The work units include the Careers and Employability Service, Student Welfare and Counselling, Access and Disability, Safeguarding and Student Safety, Student Accommodation, Sport including the Elite Athlete and Performer Program and ACU Active, Medical Centres, Student Life, Transition and the Student Advocacy Service. These services support students to achieve their academic and personal goals.

We are looking for an experienced and passionate individual with proven experience in leading a similar portfolio of services which deliver student success. The successful candidate will be a highly collaborative and mission-led leader who will work in partnership with units and portfolios across the university to drive service transformation to enhance programs and services to students.

The Director, Student Experience and Enhancement may be based in Sydney, Melbourne or Brisbane.

For a confidential discussion or to request the candidate information booklet, please contact Kate Robinson on +61 409 769 560 or at: krobinson@robinsonfitzgerald.com.au or Janine Fitzgerald on +61 424 164 765 or at jfitzgerald@robinsonfitzgerald.com.au, quoting reference RF0244.

Applications should be sent to Kate Robinson and will close on Sunday 31 August 2025.

ACU is not accepting candidate applications through this portal.