Director - Student Success & Retention

Job Summary

This position provides direction and management oversight to one or more departments or units. Plan, direct, and coordinate operational activities.

Department Summary

The Director of Student Success & Retention provides strategic direction and operational oversight for academic interventions and retention initiatives focused on at-risk student populations, aligning programs and strategies with institutional performance and persistence goals. This role oversees academic interventions, tutoring, and orientation and transition programs, and serves as the primary point of contact for learning support across the institution.

Typical Allocation of Duties

• Accomplish department/unit objectives - 25%
• Monitor and establish processes - 20%
• Direct operations - 20%
• Area Representative - 15%
• Manage budget - 10%
• Compliance - 10%