Disability Advisor - Student Disability and Accessibility Center

Job Description

Classification: Student Services Professional III
Hours: Full-time / 40 hours per week
FLSA: Exempt
Anticipated Hiring Salary: $5,540 mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.*

Priority Screening Date: May 3 2026
Recruitment Status: Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year.

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 22 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general direction of the Director of the Student Disability and Accessibility Center (SDAC) and day-to-day consultation with other disability advisors, the Disability Advisor is responsible for planning, developing, delivering, and evaluating comprehensive, integrated disability support services and accommodations for eligible students. Performs complex and sensitive work with and on behalf of students with disabilities, including students in crisis and those seeking assessment. Performs duties as a member of the Health and Wellness Services team (HWS) and as part of the Division of Enrollment Management and Student Affairs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include, but are not limited to, the following:

New Student Disability Advising:

• Determines eligibility and disability accommodations through an interactive process with each student, including but not limited to intake interviews. Interprets complex diagnostic assessment results, neurological reports, and related CSU/CSUMB policies to verify eligibility for SDAC services. Provides in-depth advising on eligibility; facilitates student understanding of the relationship between their functional limitations, barriers, authorized accommodations, self-advocacy, learning outcomes, and retention strategies. Interprets and applies federal and state mandates, including the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and the related California statutes, interprets and utilizes CSU policy, including but not limited to the Policy for the Provision of Accommodations and Support Services to Students with Disabilities and the Policy on Service and Emotional Support Animals on Campus, to determine eligibility and verification of specific disabilities.
• Provides disability management consultation, interventions, and confidential counseling to all SDAC students as needed, especially during peak times.
• Support students with housing accommodations during non-peak time advising periods.
• Provides students with a thorough understanding of SDAC resources and the student responsibilities to self-advocate for services. Refers to on- and off-campus services for further assessment and advises students about the referral process for off-campus disability services.
• Develops, implements, monitors, intervenes, and modifies individualized student action plans and evaluates each student's progress through various methods.

Continuing Student Disability Advising:

• Completing the interactive process between semesters and academic years for students.
• Engages in frequent to constant interaction with students, parents, faculty, and staff to perform student advising and related support functions.
• Addresses students, parents, faculty, and staff complaints and conflicts regarding equal access to the educational process; recommends and facilitates solutions to problems for which campus precedents may not exist.
• Facilitates and/or delegates urgent consultations to ensure timeliness and case-by-case student consideration.

Cross-Department Collaboration:

• Serves as SDAC's primary liaison to Student Housing & Residential Life regarding housing accommodations.
• Serves as liaison to the faculty for students who are registered with SDAC and works closely with faculty, department chairs, and deans to ensure effective consideration and delivery of student accommodations.
• Serves as a resource and consultant to faculty, Deans, and Administrators regarding disability-related issues and partnerships to support student success and equitable access.
• Serves as an SDAC liaison and advocate for students with other campus partners.
• Makes referrals to and works in cooperation with a wide variety of CSUMB academic support offices, community services, agencies, high schools, and post-secondary institutions; advocates on behalf of the University; acts as a resource to the greater campus and community at large.

Compliance:

• Maintains files on each student in a highly confidential manner; documents timely records in SDAC's student file database and other university systems as applicable.
• Upholds professional standards, policies, CSU mandates, executive orders, and procedures to serve all CSUMB students.

Outreach and Presentation:

• Support SDAC outreach during campus events, at SDAC & HWS events, and other opportunities

Other Functions:

1. Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of procedures and activities of the program to which assigned; including demonstrated knowledge of the methods and problems of disability management work, including organizational and program management.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

MINIMUM QUALIFICATIONS:

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Three years working with students with disabilities in higher education is preferred. A master's degree in Social Sciences, Social Work, Student Development, Rehabilitation Counseling, or a directly related field.

Demonstrated familiarity with solving problems related to requirements of the ADAAA, Rehabilitation Act and other disability-related policies as applied to higher education. Advanced skill providing cross-cultural disability management advising; understanding of compensatory learning strategies/techniques, and learning skills instruction. Advanced knowledge of adult learning disability assessment reports. Knowledge and experience implementing best practices to improve retention and graduation rates of underrepresented, first generation, and diverse college students with disabilities. Demonstrated ability to: independently obtain, compile, analyze, interpret and evaluate information and medical data; effectively convey ideas, concepts and recommendations in clear, concise reports and presentation formats; lead and serve on teams; adapt and be flexible to change in the work environment; provide outstanding customer service.

Knowledge of assistive technology used by students in higher education. Prior academic advising or student services experience in a public four-year university. Second language fluency (speaking/writing). Working knowledge of FERPA and other federal regulations related to the release of educational records to third parties, general university policies and procedures, and academic program requirements.

Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages. Technical fluency with: Microsoft Office, Google Suite, Accessible Information Management System, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position has been designated as a sensitive position with: responsibility or access/possession of building master or sub-master keys for building access, access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
• This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.

BENEFITS/PERKS:

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit the Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.