"Endpoint Lifecycle and Asset Specialist"

Endpoint Lifecycle and Asset Specialist

Job ID: 292676
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

Job Summary

Responsible for managing the full lifecycle of endpoint devices and audio-visual systems across the university. Ensures accurate IT asset tracking, proactive inventory planning, and timely deployment of technology equipment to support faculty, staff, students, and new hires. Collaborates with IT operations, vendors, and support teams to maintain compliance, optimize asset utilization, and deliver high-quality service experiences.

Responsibilities

KEY RESPONSIBILITIES:

1. Develops and maintains reports on device lifecycle status, out-of-support equipment, and asset compliance
2. Provides leadership with actionable insights using advanced Excel reporting and data analysis
3. Ensure end-of-life processing meets institutional and regulatory requirements
4. Forecasts inventory needs and monitors stock levels to support onboarding and role transitions
5. Tracks equipment orders and deliveries to ensure timely deployment
6. Reviews and approves IT purchase requests for alignment with standards and lifecycle policies
7. Builds vendor relationships to support quoting, ordering, and delivery coordination
8. Leads annual lifecycle replacement planning for faculty, staff, student labs, and executive computing
9. Partners with University Information Technology Service teams to define and maintain endpoint standards and lifecycle governance
10. Coordinates with Field Support and AV/Desktop Engineering teams to ensure proper asset documentation and surplus processing
11. Communicates with stakeholders regarding asset requests, delivery timelines, and lifecycle schedules
12. Supports onboarding processes by ensuring devices are ready for new hires on day one
13. Collaborates on special projects related to provisioning and lifecycle optimization

Required Qualifications

Educational Requirements

High school diploma or equivalent

Other Required Qualifications

Current, valid, and unrestricted driver's license

Required Experience

Three (3) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Experience managing IT assets in higher education or large enterprise environments
Background in supply chain, procurement, or lifecycle planning for technology assets
Exposure to ITIL frameworks and asset governance practices

Knowledge, Skills, & Abilities

ABILITIES

Able to handle multiple priorities, tasks, or projects at one time, meeting assigned deadlines in a fast-paced environment

KNOWLEDGE

Familiarity with IT service management (ITSM) and asset tracking systems such as ServiceNow, SCCM, Jamf, or Intune
Effective verbal and written communication across technical and non-technical audiences
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, asset management platforms (e.g., ServiceNow, SCCM, Jamf, Intune))
Proactive problem-solving and independent decision-making
Customer-focused mindset with a commitment to service excellence
Strong phone and e-mail etiquette

SKILLS

Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, time management, project management, and presentation skills
Strong analytical skills with the ability to interpret and communicate data trends
Strong attention to detail and follow-up skills

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel

Background Check

• Standard Enhanced
• MVR
• 9 Panel Lab Drug Test

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=292676&PostingSeq=1