"Enrollment Bursar Coordinator"

POSITION DETAILS

Along with the CUNY Title Overview and reporting to the Associate Bursar, the Enrollment Bursar Coordinator will be responsible for the following tasks:

• Communicates with current students on a daily basis via multiple modes, responding to inquiries regarding tuition and fees, including e-bills.
• Serves as the customer service representative at the One Stop Center
• Responds to and assists with troubleshooting daily requests from students through the ticketing system
• Coordinates the financial component of the study abroad program which includes: enrollment verification, submission of wire transfers and financial aid and more
• Liaises with the department under student affairs, to ensure seamless and effective services provision for students
• Process and maintain accurate information on credit card refunds

QUALIFICATIONS

Bachelor's Degree required.

Campus Specific Qualifications

• Prior Accounts Receivable or Accounts Payable experience
• Good analytical skills
• Excellent time management and organizational skills
• Strong communications skills
• Attention to detail
• Working knowledge and proficiency in excel

CUNY TITLE OVERVIEW

Provides operational support for a College student accounts function.

• Performs processing, collection, reconciliation and maintenance of student receivables
• Counsels students in meeting college financial obligations including current tuition, prior receivables and methods of payment; responds to student account inquiries
• Maintains revenue files; prepares reports as required
• Assists in the review of student accounts; identifies and reports delinquent accounts
• May assist in the evaluation and verification of student eligibility for various loans and grants
• Provides support to ensure the smooth flow of business operations and completion of required administrative tasks within the office; may supervise clerical and/or part-time staff
• Performs related duties as assigned.

Job Title Name: Enrollment Bursar Coordinator

CUNY TITLE: Assistant to HEO

FLSA: Non-exempt

COMPENSATION AND BENEFITS

$54,725 - $66,154, Salary commensurate with education and experience.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY portal on city university of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31863.

Click on the "apply now" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as one document under cv/ resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters - also do not use symbols (such as accents (é, è, (â, î or ô), ñ, ü, ï, -, \_ or ç)).

Incomplete applications will not be considered.

Please include:

• cover letter or statement of scholarly interests
• curriculum vitae/ resume
• names and contact information of 3 references

upload all documents as one single file-- pdf format preferred.

CLOSING DATE

The committee will begin reviewing complete applications on 03/25/2026. The search will remain open, and screening and review of applications will be ongoing-- until the position is filled. Applications submitted after the deadline will only be considered if the position(s) remain open after initial round.