"Enrollment Coach"

Montgomery County Community College invites applications for the Enrollment Coach position. The Enrollment Coach is responsible for building relationships with prospective students and applicants through phone, email, text and in person contact to assist them with navigating the College’s enrollment processes. In addition, the Enrollment Coach will meet with prospective students and applicants to discuss academic programs, financial aid information and options, course options and answer any questions for the purposes of recruitment and enrollment. The Enrollment Coach must have an understanding of academic advisement, customer relationship management (CRM) tools, database tracking, and report generation. The Enrollment Coach is responsible for funnel management and is expected to assist with college tours, campus presentations and off campus events.

Evenings and weekends required as needed, especially during peak times of the year.

*This position has college-wide responsibilities and requires travel between all campuses and off-site locations. The primary office location is the Blue Bell campus.

**This position requires the PA Child Abuse, PA State Police, and FBI Fingerprinting clearances for employment.

***This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.***

QUALIFICATIONS:

• Associate's degree. Bi-lingual preferred. Demonstrated experience in customer relationship management tools (CRM) and database software use. Proven ability to meet or exceed individual goals and positively contribute to overall team goals. Customer service and sales or marketing experience. Previous experience working in student services in a higher education environment. Excellent oral and written communication skills. Ability to work a flexible schedule including days, evening and weekends. Ability to travel to off-campus sites.

Montgomery County Community College offers a comprehensive curriculum of more than 100 degree and certificate programs, a Virtual Campus, a Culinary Arts Institute, a Municipal Police Academy, and specialized workforce development programs, all of which leverage the College’s nationally ranked use of innovative technology. An Achieving the Dream (AtD) Leader College, the institution is positioned at the vanguard of national efforts to increase completion, improve learning outcomes, and remove barriers to access for more than 24,000 students annually. The College is also recognized regionally and nationally for its sustainability leadership, work with military veterans, and community service and service learning opportunities. Montgomery County Community College was recognized by NISOD and Diverse: Issues in Higher Education as one of sixteen “2021 Promising Places to Work in Community Colleges.” Visit mc3.edu or join us on Twitter @mccc.

Apply online: For the complete job description and to apply for this position, please visit https://www.mc3.edu/employment-opportunities This position is open until Sunday, February 22.