Events Registration Assistant

EVENTS REGISTRATION ASSISTANT, Institute Affairs, leads complex registration process for a variety of events and conferences, including summer housing and performs administrative tasks in support of the office of conference services; analyzes the needs of the client, and develops, designs, and customizes electronic registration forms, payment pages, and reporting links within the web registration platform; develops timelines to guide clients through the registration production deadlines, including launch date and scheduled fee changes; writes initial draft of registration-related correspondence; finalizes print files for onsite distribution and assembles registrant packets; manages onsite registration/information area and corresponding functions at all events; and creates final income and credit card reporting at the end of each event cycle; serves as office's first point of contact for inquiries to general office phone number and email.

The full job description is available, here.

REQUIRED: Minimum of three years of administrative or events support experience; attention to detail and ability to draft well-written correspondence; ability to work efficiently, both independently, and as a member of a small cross-functional team; ability to manage multiple tasks simultaneously despite interruptions; strong interpersonal skills and a professional manner; experience with Macintosh platform and FileMaker; and ability to work with graphic source files when customizing registration pages. PREFERRED: Bachelor's degree; events, hospitality, or retail experience; strong working knowledge of MS Office and CVENT or other online event registration platform; and interest in user experience design.

Works overtime, occasional weekends, and Institute holidays during peak season, as required.