"Executive Assistant to the Senior Vice President, Ambulatory Care"

Reporting to the Senior Vice President (SVP), Ambulatory Care, the Executive Assistant will provide primary support to the SVP related to scheduling, meeting development and planning, development of internal and external presentations, and development of internal communications on behalf of the SVP. The SVP, Ambulatory Care, is a new executive to the Dana-Farber Cancer Institute (DFCI), tasked with optimizing the patient care experience in ambulatory services in a rapidly growing footprint across multiple sites.

The Executive Assistant serves as the primary point of contact for diverse internal and external constituents, including faculty and commercial partners; assists the SVP as well as others aligned to the Office, with monitoring, prioritizing, and executing a broad range of tasks; and approaches the work with a cross-functional mindset. The Executive Assistant may assume responsibility for select projects and initiatives as directed.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

Under minimal supervision will perform the following:

• Provide knowledgeable and skilled general administrative support primarily to Vice President(s) and above or a comparable level executive. Responsibilities to include:
  • Advanced communications support,
  • Proactively triaging issues as they arise and determining appropriate action in response to inquiries,
  • Act as designee of leader in specified areas as directed.
• Complex calendar management of senior executives and anticipating conflicts before they arise.
• Assist executive(s) in preparing presentations as needed; ensure room reservations and A/V equipment is set-up appropriately for VP or SVP hosted meeting.
• Collaborate with leadership, HR, and hiring managers to manage and execute a smooth process for requirement and onboarding new hires.
• Work with leaders to track departmental workforce, i.e., employees, contractors, consultants, and keep organizational charts updated and compiled.
• May be responsible for managing in person events, ensuring there are appropriate speakers, hosts, and catering arranged.
• Coordinate department events, retreats, leadership meetings and other group meetings with internal and external entities.
• Prepare documents and correspondence that may be highly confidential or politically sensitive in nature.
• Book complex domestic and/or international travel itineraries.
• Attend administrative leadership team meetings as requested, ensuring these meetings have identified facilitators, agendas, and that action items are recorded and followed up on.
• May process invoices to ensure vendors are paid in a timely fashion, assign proper budget codes and coordinate reimbursements.
• Oversee department purchasing cards, online reconciliation, statement and receipts submission to Accounts Payable in a timely manner.
• Process various requisitions, purchase orders, personnel and other forms needed for the department’s administration.
• May provide oversight of operational/administrative functions to department managers, including maintaining SOPs and educating staff as needed.
• Maintain a high-level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
• Help to improve workflow, operating efficiency, and service quality within the department.
• May provide mentorship, supervision, or management to junior administrative staff.

Knowledge, Skills and Abilities

• Stellar communication skills, both written and verbal.
• Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Resourceful with strong problem-solving skills.
• Ability to engage with appropriate urgency in situations that require quick response or turnaround.
• Ability to independently prioritize high volume of tasks and manage competing priorities.
• Demonstrated competency with budgeting and office systems and standard computer programs; ability to teach others as needed.
• Ability to work collaboratively with a wide range of people and diverse cultures.
• Ability to handle Interactions that require confidentiality and diplomacy.

Minimum Job Qualifications

• High school diploma required. Bachelor’s Degree preferred.
• 7 years of administrative experience of which 2 years must in an Executive Assistant role required.

License/Certification/Registration Required: None

Supervisory Responsibilities: No direct supervisory responsibilities. May provide mentorship, supervision, or management to junior administrative staff.

Patient Contact: Yes, may have patient contact.

Pay Transparency Statement: The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $86,720.00 - $101,090.00