"Extension Specialist -Regional Manager"

Extension Specialist -Regional Manager

Company:
North Carolina State University

Job Location:

Category:
Extension and Outreach

Type:
Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Location: Triad Region, NC (Greensboro, Winston-Salem, Highpoint and surrounding areas)

Essential Job Duties:

1. Leadership: This position may provide leadership for one or more major products, geographic regions, or services in IES. This position may monitor designated service-oriented goals within geographic regions or support functions and tracks measurable economic benefits for both internal and external clients with responsiveness and customer service as a top priority. Occasionally may be required to assist with recruiting IES staff. Maintain a good working level of awareness of all IES programs, industry needs, trends, and best practices.(10%)

2. Technical Service: This position typically provides hands-on technical assistance to the clients. The solution to a client's problem will come from the Incumbent's experience with the process, material, or product and can be frequently completed in the client's facilities. A client contract for services shall be rendered under the University guidelines for agreement.(10%)

3. Promotion: This position promotes all IES services, not only for the specific technologies, but for the entire range of services to support the IES client. This is achieved through on-site visits, networking, presentations, marketing materials, educational programs, electronically and by other available means.(30%)

4. Economic Impact: The Engineering Extension Specialist supports the efforts to administer an objective evaluation system that measures the impact of IES programs for the economic benefit of the clients and State. The position supports both the survey process and the production of annual or other reports of program impact that is distributed to stakeholders at the federal, state, and local level. This position may assist with the on-going effort to inform and educate legislators and other stakeholders about the impacts and value of all the IES programs.(10%)

5. Relationships and Funding: The Engineering Extension Specialist may be responsible for being the IES contact for a region and could also have statewide responsibilities. This responsibility would include visiting businesses, establishing contacts with all key community colleges, regional developers, community leaders, slate leaders and establishing long term relationships with these groups. Meetings, presentations, providing services, and reports arc required as needed.(10%)

6. Administration: The Engineering Extension Specialist has administration duties that include proposals, lESmis, timesheets, travel expenses, scheduling, and other normal business reports. This position is required to regularly attend necessary meetings and travels as required by the client. Senior Product Leader Director/Manager and the IES Executive Director.(30%)

Hybrid working options may be available.

Other Work/Responsibilities:
As directed by the Director and the Organizational needs

Minimum Experience/Education:

• Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Required Qualifications:

• A proven track record of accomplishments is required including the ability to establish viable relationships with all the entities named above.
• Documented experience in the application of good business practices and ethics is required.
• A strong work ethic and a willingness to travel are required.
• High proficiency in the use of a personal computer is required.
• Good communication and project management skills are needed.

Preferred Qualifications:

• Experience with customer service, community relations, continuing education, marketing execution, and sales are beneficial.
• Experience in sales.
• Master's degree preferred.

Required License or Certification:

• Valid driver's license or ability to obtain within 60 days of hire

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