"Facilities Operations Program Manager"

JOB PURPOSE:

Oversee and manage assigned staff engaged in facilities management or building/equipment maintenance.

CORE DUTIES:

• Coordinate daily activities of R&DE Student Housing Operations (SHO) Linen program, including scheduling and assigning work to seasonal staff and directing and leading workers in completing assigned work; monitoring work and project activity progress, making necessary changes; completing performance evaluations of assigned staff; performing quality assurance checks, and coordinating health and safety programs and training.
• Manage linen inventory, including life cycle replacement, linen cleaning activities and storage.
• Coordinate and manage activities for Student Housing Operation Managers/Supervisors and Stanford Conferences requesting linen services, including providing resources documents for process, tracking orders, managing deliveries, and creating and publishing reports for SHO senior leaders on linen services.
• Coordinate SHO peak operations logistics including partnering with R&DE Human Resources and R&DE Finance to collect and track temporary labor projections; consolidating SHO order with R&DE Vendor Management for June closing activities; management of closing resources for SHO team.
• Coordinate and participate in seasonal inspection support programs, including recruiting for and training Housing Helper volunteers.
• Assist with the management of, and fiscal responsibility for, budget for area of responsibility, and provide time and workforce needs and estimates to higher level management based on cost analyses, ensuring work is completed according to stipulated price and agreement.
• Coordinate activities for SHO custodial uniform and prescription safety glasses programs. Includes tracking orders, reconciling invoices, creating and publishing matrices of team orders, creating and publishing resource documents for SHO managers and supervisors for the custodial uniform and prescription safety glasses programs.
• Implement, interpret, and manage policies and procedures pertaining to operations and facilities management.
• Manage service contracts as applicable.
• Coordinate activities, construction, and renovation with Stanford staff, subcontractors, and/or vendors. Support assigned project activities; ensure compliance with larger unit goals.
• Provide oversight and administration of the R&DE Student Housing Operations Lost and Found Program
• Serve as central point-of-contact for the bike abatement program near student residences.

Additional Core Duties of Custodial and Facilities Operations Program Manager:

• Serve on assigned committees and task forces.
• Participate in professional development to stay current with the field and implement best practices.
• Work with, at times lead, R&DE Student Housing programs and initiatives.
• Cover and support campus colleagues as needed for back-up facility coverage.
• Indirectly, sometimes directly, supervise bargaining unit and temporary staff.
• This position may serve on the rotation as an after-hours Duty Supervisor
• Serve in the primary back-up role for the Assistant Director, Custodial and Facilities Operations.
• May serve as the Supervisor/Manager on-site presence during an emergency.

MINIMUM REQUIREMENTS:

Education & Experience:

A combination of education, training and experience performing responsibilities similar to those listed above.

Knowledge, Skills and Abilities:

• Ability to coordinate daily activities including work scheduling, quality assurance, program validation, monitoring of maintenance activities, and supervision of personnel.
• Demonstrated experience working with subcontractors/vendors and demonstrated ability to monitor project activities and ensure compliance with internal/external regulations.
• Demonstrated experience analyzing and interpreting policies.
• Knowledge of environmental and safety rules, regulations, and policies. Ability to conduct job site inspections to ensure compliance.
• Ability to follow written and verbal directions and communicate those instructions to others.

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS:

Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds. Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds. Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.

WORKING CONDITIONS:

Requires 24-hour response availability seven days per week for emergency situations. May be exposed to noise > 80dB TWA. May working at heights 4 - 10 ft.

The expected pay range for this position is $96,000 to $105,000 per annum.