"FGDP Administrative Assistant"

Department Summary

Aspiring to be a community of faculty, staff, students and patients, where a sense of belonging and respect is felt by all, is a culture that’s deeply ingrained into our daily actions. And encouraging an environment of engagement and productive dialogue helps to foster our core values of compassion, tolerance, and mutual respect.

Position Summary

The Faculty Group Dental Practice (FGDP) with over 20 faculty dentists seeks a dynamic and skilled individual with at least two years' experience as a dental practice receptionist & cashier with the ability to work effectively in a fast-paced high-volume dental practice. Must have experience using the Dentrix dental software system, have strong people skills, organizational and multi-tasking skills and the ability to maintain professionalism under pressure. The Administrative Assistant is located in the School of Dentistry's Faculty Group Dental Practice, a dental practice with general and specialty dentists. The primary functions are customer service, answering phones, electronic patient registration and appointment scheduling, cashiering. The second function involves administrative duties including keeping the appointment calendar up-to-date, rescheduling patients when needed, preparing the FGDP deposit (if specifically assigned) and other varying assignments.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Trained and have at least two years' experience working in the front office (reception, cashier) of a dental practice or clinic. (Required)
• Ability to maintain accurate patient information data related to scheduled appointments, billing, reports, etc. (Required)
• Demonstrated skill in analyzing information, situations and procedures to define problems, formulate and appropriately rectify concerns. (Required)
• Excellent oral communication skills to diplomatically collect and relate information to patients, staff and faculty. (Required)
• Demonstrated skill to establish and maintain cooperative working relationships with professional and non-professional staff including the ability to collaborate with colleagues and work effectively as part of a team. (Required)
• Ability to use basic math skills to screen patients' accounts and prepare daily deposit. (Required)
• Ability to adapt to frequent interruptions and changes in work assignments and to prioritize work in a complex, high-volume, fast paced environment. (Required)
• Knowledge of dental terminology and procedures. (Required)
• Ability to recognize a situation when supervisor's consultation/assistance is appropriate and/or required. (Required)
• Demonstrated interpersonal skills to establish and maintain a dynamic and effective working relationship with a diverse group of faculty, patients and staff. (Required)
• Demonstrated skill in operating a PC compatible platform computer. (Required)
• Ability to interact with others in a manner which conveys the customer-focused philosophy of the practice. (Required)
• Ability to comply with clinic policies by following established procedures. (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
• COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

8:00 a.m. to 5:00 p.m.

Union/Policy Covered

CX-Clerical & Allied Services

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=40112744

About University of California Los Angeles

Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.