"Financial Administrative Coordinator, Penn Dental Family Practice"

Job Description Summary

Penn Dental Medicine's Family Practice (PDFP) is interested in hiring the best and the brightest Financial Administrative Coordinator looking to broaden their skill sets and gain valuable experience in the art and science of the dental field. As a member of the PDFP family, individuals are provided the opportunity to work alongside a diverse team whose mission is to provide quality dental care which exceeds patient expectations. Ideal candidates must:
1. Be ready to have a voice on a highly collaborative team
2. Stay motivated and always seek to learn and improve upon patient service and clinical practice
3. SMILE…because WE make people smile!

Penn Dental Family Practice is comprised of over 35 doctors, 15 dental hygienists, 22 dental assistants, 17 staff AND GROWING! Together, the team works collaboratively to provide multi-specialty care utilizing leading techniques in patient care.

Job Description

PROFESSIONAL ATTRIBUTES

• POSITIVE ENERGY AND ENTHUSIASM, with a strong commitment to exceeding patient and team expectations
• FLEXIBILITY AND OPENNESS to work as a team in a variety of roles, assignments and duties
• TEAM PLAYER a strong desire to be an active, long-term participant in the growth and success of the practice
• ABILITY TO ADAPT AND LEARN QUICKLY, make an immediate, sustainable impact, and provide value-added service to patients and team
• STRONG COMMUNICATION AND INTERPERSONAL SKILLS, displaying the ability to connect and build relationships with team members/peers and patients
• CONFIDENCE IN PROFESSIONAL APTITUDE and ability to effectively convey skills, knowledge and qualifications to patients

DESIRED EXPERIENCE & POSITION EXPECTATIONS

• A High School Diploma or GED and 5 to 7 years of experience or equivalent combination of education and experience is required.
• Proficiency with Axium strongly preferred.
• Excellent interpersonal skills: ability to interact with all levels as well as a diverse population; excellent organizational and detail-oriented skills
• Computer proficiency required
• Previous experience working in a Dental Office strongly preferred.

Our ideal candidate will assist the Penn Dental Family Practice in providing patient-focused experiences supporting the delivery of high-quality care through patient dental treatment coordination and payment options.

RESPONSIBILITIES:

• Present patients with treatment payment options in adhering to and in accordance with the practice guidelines and financial policies.
• Enter and submit patient payment plans in practice management system, documenting financial consultation outcomes and arrangements.
• Provide regular and ad hoc reporting of accounts, following up on delinquent and/or treatment plans pending approvals.
• Provide accurate deposits daily in the University's BEN financial system.
• Perform other team-supporting duties as assigned.

Penn Dental Family Practice is the multispecialty dental practice of Penn Dental Medicine. With general dentists as well as specialists, patients can receive your comprehensive care for all your dental needs within each of the two practice locations. Patients benefit from a team of experts who practice using the leading techniques and technologies in dentistry and who are committed to providing compassionate, personalized care.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Dental Medicine

Pay Range
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.