"Financial Aid Advisor"

Job Description Summary:

The Financial Aid Advisor is responsible for managing the student aid applicant process, utilizing a culturally competent and service-based approach to meet the needs of students and families while adhering to the policies and procedures mandated by federal, state, and institutional guidelines. The Financial Aid Advisor independently processes many of the elements of the student aid application and serves as the primary point of outreach and customer service for the applicant and family. This role represents the University of La Verne and its mission and values within the community.

Minimum Qualifications:

• Familiarity with higher education practices, especially in non-profit institutions.
• Familiarity with basic office equipment, and proficiency with email, spreadsheets, calendaring, and web based database tools.
• Ability to present training or recruitment information in a culturally competent and effective manner for both large and small group settings.
• Ability to maintain the strictest of confidentiality as required by FERPA and the Privacy Act of 1974.
• Ability to communicate clearly and professionally both orally and in writing.

Preferred Qualifications:

• Prior engagement with FSA, NASFAA, CASFAA, or other professional association training and certification opportunities.
• Familiarity with University of La Verne policies and procedures.
• Experience with Ellucian Banner Student Information System

Specific Duties:

• Counsels students and families on the financial aid application process, funds eligibility, satisfactory academic progress requirements, file verification and review processes, and the rights and responsibilities of the financial aid recipient. Counseling may take place in person, over videoconference, via phone and email communications. Percentage of Time: 45%
• Reviews student aid files for accuracy, resolving discrepant data and eligibility factors (C-flags). As a member of the special circumstances review committee, determines legitimacy of student eligibility and exceptions to criteria, enacting approved changes as professional judgments. Percentage of Time: 25%
• Review and make manual adjustments to student financial aid files when necessary. Review reports to verify continued eligibility and resolve discrepancies. Enacting student-specific review by request from the Director or Associate Director, coordinating any changes to other aid benefits and ensuring accuracy of outcomes. Make recommendations to the Associate Director and Director for process and policy improvements. Percentage of Time: 15%
• Participates in university recruitment and regional outreach events, including public presentations during open house, orientation, local college nights and aid workshops. Serves the needs of the community and recruitment efforts both virtually and in person. Serve as liaison to promote adherence to policy and procedure within the university community amongst staff, faculty, and students. Engage in ongoing professional development and training opportunities to maintain current knowledge of federal, state, and institutional aid policies and programs. Be a culturally competent employee who completes mandatory diversity and inclusivity trainings as provided by the university. Clerical and other duties as assigned. Percentage of Time: 15%

Salary Range

Maximum: $70,350.00
Minimum: $68,640

Benefits Summary:

Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation.

Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan.

Employment is contingent upon successful completion and clearance of a background check and employment verification.

Location:

La Verne Main Campus

Close Date:

Open Until Filled:

No

To be considered for this position please visit our web site and apply on line at the following link: https://apptrkr.com/6677653