"Financial Aid Coordinator, Fraud Prevention"

Job Details

Johnson County Community College

Position, Department: Financial Aid Coordinator, Fraud Prevention, Student Success & Engagement

Type of Position: Full-time Hourly, Non-Exempt

Work Schedule, Hours per week: Monday-Friday, 8:00 AM to 5:00 PM, 40 hours per week

Pay Range: $20.47-$26.35 and determined based on relevant years of work experience.

Opportunity for hybrid schedule: No

Position Summary: The Financial Aid Coordinator plays a vital role in protecting the college from identity theft, financial aid fraud, and abuse. This position is responsible for identifying and investigating suspicious activity, monitoring fraud-related trends, and ensuring accurate and timely reporting. The Coordinator supports compliance with federal regulations and internal policies while collaborating across departments to maintain a secure and student-centered environment.

Required Qualifications:

• Bachelor's degree
• 1-2 years of experience in fraud detection, investigation, or analysis; experience in financial aid or cybersecurity preferred.
• Strong understanding of fraud detection methodologies and technologies.
• Proficient in Microsoft Excel and capable of leveraging data analytics to detect patterns and trends.
• Strong analytical and problem-solving skills; ability to document findings and make data-driven recommendations.
• Excellent verbal and written communication skills; able to communicate complex information clearly and professionally.
• Knowledge of regulations governing the higher education and financial aid sectors.
• Ability to maintain confidentiality and handle sensitive information with discretion.

To be considered for this position we will require an application, resume, and cover letter.

Position Details: Job duties include but are not limited to:

• Assist in coordinating a cross functional fraud prevention team to support fraud prevention initiatives.
• Oversee and manage student communications related to identity theft or fraud disputes, ensuring prompt resolution.
• Analyze trends and incidents to identify and mitigate fraud and abuse risks.
• Compile, summarize, and maintain documentation for internal reporting and regulatory compliance.
• Support the institution's Identity Theft Prevention Program by identifying risk factors and detecting potentially fraudulent activity.
• Develop, implement, and maintain fraud prevention programs and procedures to mitigate risk and ensure regulatory compliance.
• Conduct thorough investigations into reported or suspected fraud cases, including documentation and recommendations for resolution.
• Communicate findings and process improvement recommendations to the Director of Financial Aid and/or Supervisor.
• Ensure compliance with federal regulations, including Title IV Program Integrity Rules prohibiting incentive-based recruiting or admissions.
• Compile confirmed fraud incidents and report findings to the Senior Financial Aid Compliance Coordinator for OIG referral.
• Monitor evolving fraud schemes, technologies, and regulatory updates to refine strategies.
• Conduct internal audits to verify compliance with fraud prevention policies and procedures.
• Educate staff on fraud detection and prevention strategies through training or resource sharing.
• Assist with financial literacy, default management and skip tracing.
• Perform other duties and participate in special projects as assigned by department leadership.